About this Constellation ShortList™

Cloud identity management (CIM) is a segment of identity and access management (IDAM). CIM is a natural evolution of hosted identity provisioning services and has boomed over the past several years. Drivers for growth in this category include the scale, flexibility and elasticity of cloud services, superior security of cloud services compared with roll-your-own enterprise security, and rich IDAM functionality offered by service providers.

Additional CIM features commonly include application- level integration of Office 365 products, a preintegrated catalog of third-party applications that will seamlessly consume the cloud-issued identity, different levels of mobility support, different multifactor authentication (MFA) mechanisms and the option of on-premises deployment of the identity management servers.

CIM has revolutionized enterprise identity management. It is getting new employees online quicker, outsourcing the help desk, standardizing account life-cycle management and improving its security. It also broadens the utility of employee logons by connecting them to many more platforms and external services, and brings newer authentication technologies into the enterprise faster, especially MFA and mobile-as-second-factor.

Threshold Criteria

Constellation considers the following criteria for these solutions:

  • Single sign-on
  • User provisioning admin functions
  • Directory/LDAP integration
  • Comprehensive user account lifecycle management
  • Multifactor authentication options
  • Reporting
  • Richness of the third-party application catalog
  • Integration with mobile platforms
  • External and social ID federation

Identity management and authentication are rapidly evolving fields and deliver mission-critical functionality to the heart of the enterprise. Constellation therefore considers the strength of the provider’s R&D and standards programs, and looks for vendors active in the tech community, committed to innovation and technological excellence.

The Constellation ShortList™

Constellation evaluates more than 25 solutions categorized in this market. This Constellation ShortList is determined by client inquiries, partner conversations, customer references, vendor selection projects, market share and internal research.

  • ForgeRock
  • IBM
  • Microsoft
  • Okta
  • OneLogin
  • Ping Identity
  • Salesforce Identity
  • VMware

Frequency of Evaluation

Each Constellation ShortList will be updated once per year. There could be an update after six months, should the analyst deem it necessary.

Evaluation Services

Constellation clients can work with the analyst and research team to conduct a more thorough discussion of this ShortList. Constellation can also provide guidance in vendor selection and contract negotiation.

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