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How AI and Super Teams Are Redefining Customer Experience and Work | DisrupTV Ep. 450
DisrupTV
August 28, 2026

How AI and Super Teams Are Redefining Customer Experience and Work | DisrupTV Ep. 450

From “activation energy” and agent orchestration to donkeycorns and relationship capital, DisrupTV 425 explains what actually separates AI hype from real business impact....
R "Ray" Wang
Elle DeRosa
Elastic's bets on context pay off as AI agents need to be more accurate, cost effective
Data to Decisions
August 28, 2026

Elastic's bets on context pay off as AI agents need to be more accurate, cost effective

Elastic is benefiting from the need to make AI agents more accurate and cost effective. ...
Workday Q2 strong, says AI attracting more wallet share
Data to Decisions
August 27, 2026

Workday Q2 strong, says AI attracting more wallet share

Workday reported better-than-expected second quarter results and said AI is driving more than a quarter of its new annual contract value. The company added that it has more than 5,500 customers now using at least one of its organic AI agents....
Research
August 27, 2026

Oracle Redefines the Data Foundation of the AI Era With Oracle Autonomous AI Lakehouse

The generative artificial intelligence (GenAI) boom is forcing enterprises to rethink the data architecture they will need to run their AI-powered next-generation applications and obtain deeper, faster, trusted insights. The traditional approach so far has been to offload all data into data lakehouses, which allows the...
Holger Mueller
Holger Mueller
Vice President and Principal Analyst
CrowdStrike: AI agent concerns driving cybersecurity spending
Digital Safety, Privacy & Cybersecurity
August 27, 2026

CrowdStrike: AI agent concerns driving cybersecurity spending

CrowdStrike CEO George Kurtz said the second quarter was a sea change for the company and the AI arms race is driving cybersecurity spending. ...
Meta Settles Lawsuit to the Tune of $17 Billion: What it Could Mean for Advertisers
Analyst Blog
August 26, 2026

Meta Settles Lawsuit to the Tune of $17 Billion: What it Could Mean for Advertisers

Now that Meta has settled what many are calling a quot;landmark lawsuitquot; brought by multiple US states attorneys general, what happens next and how could it impact marketer's p...
Salesforce aims to be your enterprise AI harness, touts AIforce
Data to Decisions
August 26, 2026

Salesforce aims to be your enterprise AI harness, touts AIforce

Salesforce CEO Marc Benioff said the company's Dreamforce conference is going to feature a heavy dose of AIforce, the company's enterprise harness that has evolved over the last three years. ...
Nvidia projects $432 billion annual revenue run rate on Q2 surge
Data to Decisions
August 26, 2026

Nvidia projects $432 billion annual revenue run rate on Q2 surge

Nvidia reported second quarter revenue growth of 106% from a year ago and projected third quarter revenue of $108 billion. That projection puts Nvidia on a $432 billion annual revenue run rate....
Salesforce Q2 shines amid AI demand
Data to Decisions
August 26, 2026

Salesforce Q2 shines amid AI demand

Salesforce reported a better than expected second quarter and raised its outlook as it saw AI demand surge. ...
Is SaaS Under Threat? Enterprise Strategy & the Next Wave of AI Growth
ConstellationTV
August 26, 2026

Is SaaS Under Threat? Enterprise Strategy & the Next Wave of AI Growth

After two years of AI dominating executive conversations, organizations are beginning to ask a more practical question: What does AI actually change about how the enterprise operat...
Martin Schneider
Hannah Mason
Box CEO Levie says model prices falling, excited about open weight options
Data to Decisions
August 26, 2026

Box CEO Levie says model prices falling, excited about open weight options

Box CEO Aaron Levie said enterprise customers are looking to quot;a model neutral layerquot; that will direct workflows to the cheapest models at the accuracy level needed. ...
10 takeaways from recent DisrupTV episodes
Analyst Blog
August 26, 2026

10 takeaways from recent DisrupTV episodes

Constellation Research's DisrupTV is a weekly wisdom machine that churns out lessons from a bevy of thought leaders. ...
Zoom’s Q2 shows strong enterprise traction, net boosted by Anthropic stake
Next-Generation Customer Experience
August 25, 2026

Zoom’s Q2 shows strong enterprise traction, net boosted by Anthropic stake

Zoom continued to show enterprise traction and AI adoption in its second quarter and the company's net earnings were boosted by its stake in Anthropic....
SoundHound AI: LivePerson deal may bolster its AI agent ambitions
Next-Generation Customer Experience
August 25, 2026

SoundHound AI: LivePerson deal may bolster its AI agent ambitions

SoundHound AI is looking to move beyond its core voice AI market to orchestrate broader AI agents and the early interest for its new OASYS platform indicates the company may have a shot. ...
Open-Weight Models Are Gaining Ground in Enterprise AI
Analyst Blog
August 24, 2026

Open-Weight Models Are Gaining Ground in Enterprise AI

For a long time, the open-weight model discussion centered mostly on developers. Downloads, experiments, local inference, fine-tunes and benchmarks gave us plenty of evidence that ...
SaaS: Apocalypse over, sorting winners and losers just starting
Data to Decisions
August 24, 2026

SaaS: Apocalypse over, sorting winners and losers just starting

The SaaS apocalypse appears to be over, but the process of sorting out winners from losers is just starting. ...
The birth of Data Inc.?
Data to Decisions
August 23, 2026

The birth of Data Inc.?

Google's acquisition of Spirit Airlines data for $10 million highlights the value of proprietary data to train models, bolster customer profiles and be more predictive. The big question is whether Google's purchase is merely opportunistic or the beginning of a more enterprise and industry specific data market. ...
The Unsung Heroes of the AI Paradigm Shift: CISOs
Analyst Blog
August 22, 2026

The Unsung Heroes of the AI Paradigm Shift: CISOs

I have been arguing for some time that cybersecurity would become one of the largest areas of enterprise technology investment. AI temporarily absorbed much of that budget and atte...
From Automation to Reinvention: Inside the Infinite Company and the Borrowed Mind | DisrupTV Ep 449
DisrupTV
August 21, 2026

From Automation to Reinvention: Inside the Infinite Company and the Borrowed Mind | DisrupTV Ep 449

From “activation energy” and agent orchestration to donkeycorns and relationship capital, DisrupTV 425 explains what actually separates AI hype from real business impact....
R "Ray" Wang
Elle DeRosa
Walmart, retailers tout AI, digital transformation efforts to argue they’re more than their stores
Matrix Commerce
August 20, 2026

Walmart, retailers tout AI, digital transformation efforts to argue they’re more than their stores

Retailers have seen mixed second quarter results, but are convincingly making the case that AI-driven transformation makes them more than just their brick-and-mortar stores. ...
Alibaba Cloud surges in Q1, AI lab efforts losing money
Data to Decisions
August 20, 2026

Alibaba Cloud surges in Q1, AI lab efforts losing money

Alibaba's cloud computing business delivered revenue growth for external customers of 45% in its fiscal first quarter and provided more detail about its cloud, chip design and foundational model efforts. ...
Stripe buys OpenRouter
Matrix Commerce
August 19, 2026

Stripe buys OpenRouter

Stripe said it will acquire OpenRouter in a move that looks to combine financial services and payments with model routing and token usage. ...
Research
August 19, 2026

Constellation Research’s 2026 Analyst Relations Survey

Constellation Research’s 2026 Analyst Relations Experience (ARX) Pulse captures how analyst relations (AR) professionals are navigating a market that looks meaningfully different from a year ago. Whereas the 2025 AR Survey found budgets defined by stability and AI treated as an emerging experiment, the 2026 AR Survey t...
R "Ray" Wang
R "Ray" Wang
Principal Analyst and Founder
Hannah Mason
Hannah Mason
Marketing Director
Research
August 19, 2026

Constellation ShortList™ AI-powered Virtual SDR Agents

About This Constellation ShortList™The market for AI-powered sales development agent software is transitioning rapidly from reactive generative assistants to fully autonomous, multi-step execution systems. This maturation has sparked significant industry consolidation. Point-solution startups that initially gained trac...
Martin Schneider
Martin Schneider
Vice President and Principal Analyst
Research
August 19, 2026

Constellation ShortList™ Sales Force Automation

About This Constellation ShortList™Modern SFA platforms are transitioning into proactive systems of intelligence, driven by the rise of “headless” architectural use cases. By decoupling the underlying data platform from a rigid, proprietary user interface, enterprises can now embed powerful SFA capabilities directly in...
Martin Schneider
Martin Schneider
Vice President and Principal Analyst
Research
August 19, 2026

Constellation ShortList™ Sales Engagement Platforms

About This Constellation ShortList™The sales engagement sector is experiencing a significant shift as the boundaries between outreach automation, conversation intelligence, and workflow management entirely dissolve. Originally built to help teams execute high-volume outreach sequences, these platforms are pivoting away...
Martin Schneider
Martin Schneider
Vice President and Principal Analyst
Research
August 19, 2026

Constellation ShortList™ Partner and Alliance Relationship Management (PARM)

About This Constellation ShortList™Partnership and Alliance Relationship Management (PARM) software allows vendors to manage partnerships, alliances and indirect channels throughout the customer process. Successful deployment of PARM software enables vendors to leverage indirect channels and augment direct efforts. PAR...
Martin Schneider
Martin Schneider
Vice President and Principal Analyst
Research
August 19, 2026

Constellation ShortList™ Customer Loyalty and Retention

About This Constellation ShortList™As a subset of the overall customer experience market, customer loyalty and retention solutions elevate the customer relationship (especially in B2C use cases) from transactional to more strategic long-term engagement models. Where pricing and convenience drove legacy engagement model...
Martin Schneider
Martin Schneider
Vice President and Principal Analyst
Research
August 19, 2026

Constellation ShortList™ Engineering Research and Development (ER&D) Services

About This ShortList™Engineering Research and Development (ER&D) services serve a specialized domain of designing, developing, testing, and validating physical products, embedded systems, and industrial technologies across sectors such as automotive, aerospace, telecom, energy, medical devices, and semiconductors. ...
Chirag Mehta
Chirag Mehta
Vice President and Principal Analyst
Research
August 19, 2026

Constellation ShortList™ Quality Management System Platforms

About this Constellation ShortListQuality management systems (QMS) apply and codify formal policies, procedures, processes, responsibilities and resources to ensure that their offerings (i.e. product or services) consistently meet or exceed stakeholder requirements, expectations, and service level agreements. The busin...
R "Ray" Wang
R "Ray" Wang
Principal Analyst and Founder
Research
August 19, 2026

Constellation ShortList™ Managed Detection and Response (MDR)

About This ShortListManaged Detection and Response (MDR) services provide organizations with continuous threat monitoring, investigation, and response delivered as an outsourced or co-managed security operations capability. As security environments become more distributed across endpoints, cloud workloads, identity sys...
Chirag Mehta
Chirag Mehta
Vice President and Principal Analyst
Research
August 19, 2026

Constellation ShortList™ Extended Detection and Response Platforms (XDR)

About This ShortListExtended Detection and Response (XDR) platforms are designed to improve security operations by correlating detection, investigation, and response across multiple security domains, including endpoint, network, identity, cloud, and email. As enterprise environments grow more distributed and attackers ...
Chirag Mehta
Chirag Mehta
Vice President and Principal Analyst
Research
August 19, 2026

Constellation ShortList™ Embedded Analytics and Intelligence Platforms for Cloud Applications

About This Constellation ShortList™Embedded Analytics and Intelligence Platforms for Cloud Applications help organizations deliver governed metrics, contextual insights, predictive signals, and AI-assisted recommendations directly inside ERP, CRM, HCM, finance, supply chain, service, and other enterprise cloud workflow...
Michael Ni
Michael Ni
Vice President and Principal Analyst
Research
August 19, 2026

Constellation ShortList™ Multicloud Analytics and Business Intelligence Platforms

About This Constellation ShortList™Multicloud Analytics and Business Intelligence Platforms enable enterprises to deliver governed analytics and business intelligence across two or more major public cloud environments. These platforms help organizations analyze data where it lives, reduce cloud and vendor lock-in, limi...
Michael Ni
Michael Ni
Vice President and Principal Analyst
Research
August 19, 2026

Constellation ShortList™ Security Service Edge (SSE)

About This ShortListIn today’s hybrid and cloud-first world, traditional security approaches struggle to keep pace with the ever-expanding attack surface. Users access data and applications from anywhere, on any device, blurring the lines of traditional network perimeters. This creates vulnerabilities that attackers ca...
Chirag Mehta
Chirag Mehta
Vice President and Principal Analyst
Research
August 19, 2026

Constellation ShortList™ Access Management

About This ShortListAccess Management governs how employees, partners, customers, service accounts and AI agents gain, use and retain access to applications, data and infrastructure. The category has moved beyond sign-on and static entitlement management. Organizations now need phishing-resistant authentication, adapti...
Chirag Mehta
Chirag Mehta
Vice President and Principal Analyst
Research
August 19, 2026

Constellation ShortList™ Security Access Service Edge (SASE)

About This ShortListThe digital landscape has undergone a seismic shift. Cloud adoption is skyrocketing, users access resources from anywhere, and traditional security perimeters are crumbling. This creates a complex and vulnerable ecosystem where legacy solutions struggle to keep pace. Siloed on-premises security solu...
Chirag Mehta
Chirag Mehta
Vice President and Principal Analyst
Research
August 19, 2026

Constellation ShortList™ IT Strategy Platforms

About This Constellation ShortList™IT Strategy Platforms are suites of capabilities that transcend traditional IT planning. These platforms empower businesses to closely align their IT objectives with overarching organizational strategies. They provide robust analytics, insightful dashboards, and road-mapping tools tha...
Holger Mueller
Holger Mueller
Vice President and Principal Analyst
Research
August 19, 2026

Constellation ShortList™ Distributed Autonomous Organization (DAO) Platforms

About This Constellation ShortList™Distributed autonomous organizations (DAOs) are member-owned communities without centralized leadership. A DAO's financial records and rules of operation are usually maintained on a blockchain with many of their rules embodied in code, typically smart contracts. DAOs have grown in pop...
Holger Mueller
Holger Mueller
Vice President and Principal Analyst
Research
August 19, 2026

Constellation ShortList™ North American Talent Acquisition

About this Constellation ShortList™The war for talent is being waged harder than ever, with the U.S. economy growing at a faster rate than expected. Midwest towns offer relocation credits to attract workers. Sign-on bonuses are on the rise. This environment requires talent acquisition software for enterprises to be mor...
Holger Mueller
Holger Mueller
Vice President and Principal Analyst
Research
August 19, 2026

Constellation ShortList™ Performance Management Platforms

About This Constellation ShortList™Performance management platforms tools are digital solutions that help apply the popular goal-setting framework for defining and tracking objectives as well as their outcomes. Performance management is one of the five key pillars of talent management (next to talent acquisition, onboa...
Holger Mueller
Holger Mueller
Vice President and Principal Analyst
Research
August 19, 2026

Constellation ShortList™ Governed Self-Service AI and Machine Learning

About This Constellation ShortList™As enterprises move from AI experimentation to operational decision automation, business and data teams need platforms that make AI and machine learning easier to build, deploy, monitor, and improve without creating unmanaged risk. The rise of generative AI interfaces expands the pote...
Michael Ni
Michael Ni
Vice President and Principal Analyst
Research
August 19, 2026

Constellation ShortList™ Global HCM Suites

About this Constellation ShortListA global human capital management (HCM) suite is a collection of key HCM functionality covered by a single vendor across multiple countries. Regarding functionality, Constellation looks for strong HR core and payroll capabilities as the main areas of functional necessity, but vendors e...
Holger Mueller
Holger Mueller
Vice President and Principal Analyst
Research
August 19, 2026

Constellation ShortList™ Payroll for North American SMBs

About this Constellation ShortList™Small and medium-sized businesses (SMBs) face compliance challenges every day. Often, they have limited finance and HR teams who struggle keeping up with a dynamically growing enterprise. It's important for these organizations to have a reliable partner to process payroll.To be a play...
Holger Mueller
Holger Mueller
Vice President and Principal Analyst
Research
August 19, 2026

Constellation ShortList™ B2C Marketing Automation for the Enterprise

About This Constellation ShortList™Engaging with consumers in the fast-moving digital-first world demands new experience strategies based more on the consumer and less on engagement channels. Today’s marketer is looking for modern automation engines to deliver on an age-old marketing promise: delivering the right messa...
Liz Miller
Liz Miller
Vice President & Principal Analyst
Research
August 19, 2026

Constellation ShortList™ Digital Asset Management (DAM) for High Volume Commerce

About This Constellation ShortList™Digital commerce is filled with immersive, highly visual, dynamically interactive, rapidly available, personalized experiences that capture attention and deliver an immediate vision of how a specific product can fit into a customer’s life. From innovations in showrooming to fully inte...
Liz Miller
Liz Miller
Vice President & Principal Analyst
Research
August 19, 2026

Constellation ShortList™ B2C Marketing Automation for Small to Midsize Business

About This Constellation ShortList™The modern business-to-consumer (B2C) relationship is often defined by moments—of creativity, of personalization and of engagement. For the small to midsize (SMB) organization, pulling off these highly personalized engagements can feel impossible without the budgets and the resources ...
Liz Miller
Liz Miller
Vice President & Principal Analyst
Research
August 19, 2026

Constellation ShortList™ Public Cloud Transformation Services: Global

About This Constellation ShortList™Public cloud transformational services vendors represent the global managed service providers and system integrators who are helping clients deliver on business transformation, starting with the public cloud.These vendors are helping clients bring together complex cloud migrations tha...
Holger Mueller
Holger Mueller
Vice President and Principal Analyst
R "Ray" Wang
R "Ray" Wang
Principal Analyst and Founder
Research
August 19, 2026

Constellation ShortList™ Metaverse Development Platforms

About This Constellation ShortList™Much hype has been made about the metaverse. However, very few organizations have fully grasped the impact the metaverse will have on experiences and engagement for both the consumer world and the enterprise. More than just gaming worlds or hardware devices, the metaverse economy brin...
Holger Mueller
Holger Mueller
Vice President and Principal Analyst
R "Ray" Wang
R "Ray" Wang
Principal Analyst and Founder
Research
August 19, 2026

Constellation ShortList™ Virtual Events: Webcasts and Meetings

About This Constellation ShortList™Webinars have entered the AI age. From content creation, avatar-based event moderation, to post event summarization and content reporposing, the live event is just one piece of the webinar puzzle thanks to AI. Webinars have evolved, shifting in length, interactivity and channel. Centr...
Liz Miller
Liz Miller
Vice President & Principal Analyst

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