Did you miss any of the posts over the two months they published? Cannot get enough of it and want a place where you can find them all together so you can share easily?
Here you go, all the posts of the series in one place... you're welcome....
The transition to agentic revenue operations isn't a distant horizon, t’s happening right now. Leaders who treat agentic AI as a core strategic architecture rather than a collection of point solutions will establish durable competitive advantages in pipeline efficiency and revenue predictability. If you're ready to mod...
The transformer architecture was introduced in 2017, and by 2019 several companies, including OpenAI, were already demonstrating language models built on probabilistic token select...
In this final installment of the CEO’s AI Dashboard series, I want to focus on the constraint that will determine how far AI can scale after the pilots, infrastructure, data, econo...
I want to focus on the part of the AI discussion that is quickly becoming the least useful and the most necessary at the same time: economics. Most organizations now know they need...
I want to focus on the area that will determine how much autonomy the enterprise is actually willing to grant AI: governance. Governance for AI is not an extension of traditional e...
There is a conversation that ebbs and flows heralding the demise of categories of technology. One of the favorite tools to meet its grizzly end is CRM. But it is time to debunk a c...
The CMO and CFO have struggled with the age old issue of trying to get a square peg and a round hole to see eye to eye. Thanks to a recent conversation with Pegasystem's CFO, Ken S...
What we are seeing is a shift in how CRM systems can generate value and improve business outcomes. As humans and AI agents start to work together across CRM use cases, CRM systems ...
I want to move from data readiness to the infrastructure that will determine whether AI can operate at enterprise scale with enough speed, control, and resilience to matter. Infras...
Salesforce has announced its intent to acquire agentic unicorn, Fin. The pickup will bring a customer service focused frontier model into the AI Research fold while delivering an e...
