About this Constellation ShortList

Artificial intelligence (AI) services firms work with clients to design, build, train, manage, and operate AI capabilities for organizations. These firms can be systems integrators (SIs), AI services providers, or agencies bringing solutions together to provide an overall digital transformation capability. They work with all functional departments, such as marketing, sales, customer service, supply chain, ecommerce, IT, finance, HR, procurement, and back-office systems.

AI services firms bring highly skilled resources to the table, including expertise in programming languages, data engineering, data analysis, model creation, model training, and security. Key resources include AI developers, AI architects, machine learning engineers, data scientists, model ops engineers, and security engineers.

Constellation believes that this market will grow to $57.3 billion by 2028.

Threshold Criteria

Constellation considers the following criteria for these solutions:

  • Data management and data quality
  • Data governance
  • Data integration
  • AI/ML ops
  • Model formation
  • Algorithm creation
  • Algorithm training
  • Robust capabilities in programming languages
  • Generative AI services
  • Responsible AI and AI ethics policies
  • Security
  • Solution accelerators

The Constellation ShortList™

Constellation evaluates more than 100 offerings categorized in this market. This Constellation ShortList is determined by client inquiries, partner conversations, customer references, vendor selection projects, market share and internal research.

  • Accenture
  • Capgemini (Cambridge Consultants)
  • Cognizant
  • DataRoot Labs
  • IBM
  • Infosys
  • LeewayHertz
  • McKinsey (Quantum Black)
  • Persistent Systems
  • TCS
  • Wipro

Frequency of Evaluation

Each Constellation ShortList is updated at least once per year. Updates may occur after six months if deemed necessary.

Evaluation Services

Constellation clients can work with the analyst and research team to conduct a more thorough discussion of this Constellation ShortList. Constellation can also provide guidance in vendor selection and contract negotiation.

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