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January 20 2026 08:01 AM

ServiceNow expands OpenAI partnership

ServiceNow said that it has expanded its multi-year partnership with OpenAI in a move that will revolve around computer-use automation, expanded AI tools and workflows using technologies from both companies and native voice interactions.

Recent Insight News

Results

Insight News
January 20, 2026

Agentic AI experiences will determine enterprise winners

Data to Decisions
Agentic AI to date has revolved around architecture, standards, use cases, process automation and productivity, but customer experiences and visions of reinventing categories are m...
Larry Dignan
Insight News
January 20, 2026

ServiceNow expands OpenAI partnership

Data to Decisions
ServiceNow said that it has expanded its multi-year partnership with OpenAI in a move that will revolve around computer-use automation, expanded AI tools and workflows using techno...
Larry Dignan
Insight News
January 20, 2026

OpenAI’s 2026 focus on practical AI points to enterprise

Data to Decisions
OpenAI has $20 billion in annual recurring revenue, but perhaps the bigger news is that the company's 2026 focus revolves around "practical adoption" in health, science and enterpr...
Larry Dignan
Insight News
January 16, 2026

OpenAI launches ChatGPT Go, ad tests

Data to Decisions
OpenAI launched ChatGPT Go in the US, an $8 per month subscription plan, and plans to launch ads in that plan and free versions. ...
Larry Dignan
Insight News
January 16, 2026

Meta cuts Horizon Workrooms: So long metaverse meetings

Future of Work
You'll have to remove that Meta Horizons Workroom meeting from your calendar after Feb. 16, 2026. Oh you didn't have one scheduled? Apparently no one else did either. ...
Larry Dignan

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