Research Library

Access our entire library of research reports to inform your business strategy.

Interested in Membership?`

See if membership is right for you
Membership Options

Filters

Displaying 1 - 24 of 874
Quarks

ERP for the Age of AI

Data to Decisions
Legacy ERPs Delivered the Centralized Source of Truth
R Ray Wang
CR Pulse

Sales Force Automation: HubSpot

Matrix Commerce
HubSpot Evolves Commerce Hub Into Revenue Hub, Leveraging AI-Powered “Growth Context” to Optimize Full-Journey Revenue Orchestration
Martin Schneider
Best Practices

AI Governance 2026

Data to Decisions
What Every CEO and Board Needs to Know Now
R Ray Wang
Quarks

Seven Agentic AI Lessons Learned

Data to Decisions
The world is awash in agents, and every enterprise vendor and large language model (LLM) provider is now agentic.
R Ray Wang
Quarks

Rethinking CRM as a New System of Action

Next-Generation Customer Experience
How AI agents, context-heavy data enrichment, and next-gen workflow are reinventing approaches to CRM success
Martin Schneider
CR Pulse

Revenue Platforms: Outreach

Data to Decisions
Completing the Shift From Sales Engagement Optimization Into an Agentic Platform for Orchestrating the Entire Revenue Lifecycle
Martin Schneider
Best Practices

Agentic AI Washing Is Real

Future of Work
This report helps CxOs understand the different forms of AI washing, includes a list of questions for identifying AI washing, and concludes with a set of tangible recommendations.
Holger Mueller
Customer Story

Cornerstone Launches Workforce AI, Eyes Expansion

Data to Decisions
Cornerstone OnDemand recently launched Workforce AI, a platform that combines skills, data, and AI agents, in a move that unifies its architecture and ties skills development to…
Larry Dignan
Customer Story

How Verizon Manages AI Agent Sprawl

Data to Decisions
Verizon has been scaling its use of AI agents across its enterprise with a focus on operational efficiencies and customer experience. As a
Larry Dignan
Customer Story

Boomi World 2026: Trends to Know

Future of Work
At Boomi World 2026, the enterprise integration and data activation company’s product keynote surfaced a bevy of high-level takeaways that enterprise buyers need to think about as…
Larry Dignan