About this Constellation ShortList

With many medical institutions still communicating through pagers and outdated programs, clinical communication technology aims to transform the patient experience and provide enhanced processes for the entire network.  

Health systems and hospitals are making significant enterprise-wide investments in the next-generation clinical communications platforms to drive transformation toward patient-centered care models. The goal is to achieve the “Triple Aim” framework of reducing healthcare costs, improving care quality and outcomes, and increasing patient and staff satisfaction.  

Threshold Criteria

Constellation considers the following criteria for these solutions:

  • Secure mobile platform
  • Alert notification
  • Secure communication (text, voice)
  • Real-time location system
  • Nurse call integration
  • Integration with core unified communications system
  • Healthcare system integration capabilities

The Constellation ShortList™

Constellation evaluates over 15 solutions categorized in this market. This Constellation ShortList is determined by client inquiries, partner conversations, customer references, vendor selection projects, market share, and internal research.

  • Cerner
  • PatientSafe Solutions
  • PerfectServe
  • Spok
  • TigerConnect (Previously TigerText)
  • Voalte
  • Vocera

Frequency of Evaluation

Each Constellation ShortList evaluation will be updated every 180 days as needed. 

Evaluation Services

Constellation clients may work with the analyst and research team to conduct a more thorough discussion of this ShortList. Constellation can also provide guidance in vendor selection and contract negotiation.


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