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April 17, 2026

Oracle Scales and Secures Your Transactional Workloads in the AI Era

Data to Decisions

How Oracle Maximum Availability Architecture Provides New Levels of Previously Unseen High Availability for Oracle AI Database

Holger Mueller

CR Pulse

April 16, 2026

Customer Success Software: Gainsight

Future of Work

The Addition of MCP Capabilities Has Gainsight Aiming to Be the Platform for Agentic Customer Retention and Growth

Martin Schneider

Quarks

April 16, 2026

AEO, GEO, and What Happens as AEM Enters the Chat

Marketing Transformation

Marketing Prepares for When AI Answer Engines Take On Main Character Energy

Liz Miller

Analyst Blog

Latest Blog Posts

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Analyst Blog

April 16, 2026

AEO, GEO, and What Happens as AEM Enters the Chat

Marketing Transformation

The world of technology loves a good hero story. Right now, as we traverse this Age of AI, LLMs have emerged as the hero, skyrocketing in use and popularity while changing how brands appear across the digital ecosystem. So how do we stay ahead of this brand shift? What will it mean to establish a Generative Engine Opti...

Liz Miller

Analyst Blog

April 14, 2026

HOT TAKE: Clari + Salesloft platform integration and MCP addition makes revenue intelligence more actionable

Revenue & Growth Effectiveness

The merger of Salesloft and Clari brought together some great revenue intelli...

Martin Schneider

Analyst Blog

April 10, 2026

Revaluing the Human Linchpin in Enterprise Operations

Board Strategy

In this issue, we examine a structural shift in enterprise software emerging across pricing, process design, and workforce assumptions. The focus is not on AI as a generic disrupti...

Esteban Kolsky

insights live

Constellation Research Insights

Explore our latest publications, videos and analysis to stay ahead of technology trends with your editor Larry Dignan

More insights live

CarMax aims to up its customer experience under new CEO

Next-Generation Customer Experience

April 17, 2026

CarMax aims to up its customer experience under new CEO

CarMax CEO Keith Barr has a simple mission: Get consumers to purchase a car with fewer clicks. ...

AI platform ACSI scores lag airlines, social media and mortgage brokers

Data to Decisions

April 16, 2026

AI platform ACSI scores lag airlines, social media and mortgage brokers

The ACSI score of 73 for AI platforms puts them on par with energy utilities and below airlines, social media and mortgage lenders. ...

Anthropic launches Claude Opus 4.7, migration advice

Data to Decisions

April 16, 2026

Anthropic launches Claude Opus 4.7, migration advice

Anthropic said Claude Opus 4.7 is generally available, but the direct upgrade from Opus 4.6 may burn more tokens. ...

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DisrupTV

April 17, 2026

Leading Through the Polycrisis: Security, AI, and the Rise of the Polymath CEO | DisrupTV Ep. 435

Tech Optimization

From “activation energy” and agent orchestration to donkeycorns and relationship capital, DisrupTV 425 explains what actually separates AI hype from real business impact....

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ShortList Spotlights

April 17, 2026

ShortList Spotlight: Elastic’s Data-First Approach to Autonomous IT

Digital Safety, Privacy & Cybersecurity

In this ShortList Spotlight, Chirag Mehta explores how autonomous IT platforms are reshaping incident management by combining observability, AIOps, and SRE practices. ...

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April 16, 2026

AI Becomes Operational: The Board Quarterly Update

Board Strategy

Join Esteban Kolsky and R quot;Rayquot; Wang to learn about the framework's parts and get an update on the progress leading-edge organizations are making in implementing them. Duri...

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