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Five Trends Shifting Power to Retail Consumers

By Guy F. Courtin

Cloud-Based Performance Management: Why the Digital Era Demands Agile Planning

By Doug Henschen

Oracle Storage Cloud Service: Benefits of Integrated Stack Begin to Pay Off

By R "Ray" Wang, Holger Mueller

A Social Match Made for Effective Digital Engagement

By R "Ray" Wang

IBM Buys The Weather Company, Advancing Its Insight Economy Strategy

By R "Ray" Wang

Should the Chief Marketing Officer Oversee the Whole Customer Experience?

By Dr. Natalie Petouhoff

Cloud-Based Performance Management: Inside Anaplan

By Doug Henschen

Cloud-Based Performance Management: Inside Host Analytics

By Doug Henschen

Cloud-Based Performance Management: Inside Adaptive Insights

By Doug Henschen

Rationing Identity on the Internet of Things

By Steve Wilson

Bluenose: Customer Success Management for a Post-Sale, On-Demand, Attention Economy

By Dr. Natalie Petouhoff

The After-Sales Supply Chain: New Tools for Customer Experience

By Guy F. Courtin