Salesforce, Workday form unified data foundation aimed at employee workflows
Salesforce and Workday formed a strategic partnership that revolves around a unified data foundation that connects Workday financial and HR data with Salesforce CRM data to streamline workflows.
Enterprises start to harvest AI-driven exponential efficiency efforts
Enterprises are beginning to leverage AI and widen their profit moats just as some companies are seeing customers wobble. The efficiency gains are beginning to highlight how digital transformation and AI strategies are becoming self-funding, keeping expenses below the rate of inflation and optimizing processes.
GenAI may be the new UI for enterprise software
Enterprise software could be disrupted as category windows become collateral damage to generative AI. The scenario: Today's go-to systems are relegated to plumbing as generative AI becomes the de facto user interface that democratizes data, insights, analytics and automation.
GenAI’s prioritization phase: Enterprises wading through thousands of use cases
Enterprises have thousands of use cases for generative AI and are now working through prioritizing them and ultimately moving to production. At AWS Summit 2024 in New York, a panel of partners and integrators talked about Amazon Q early adoption and genAI use cases with a focus on pilots to production.
GenAI, orginality and scaling lookalikes
Generative AI appears to be scaling lookalikes at a rapid clip and the big unknown is how long originality will last.
Ian Cole’s CX Mission at Give Kids The World Village: 'Do Amazing Things'
For Ian Cole, chief innovation officer of Give Kids The World Village (GKWV), returns on technology investments are measured in smiles.
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