Five years ago, Chief Information Officers (CIOs) were on top of the world. These executives played mission-critical roles in driving multi-million dollar projects that delivered massive change. However, a global recession and the inability of CIOs to deliver on business value have tarnished their status. Today's CIOs are under pressure to deliver on requests for innovation, cost reduction, connectivity, and a growing demand for business intelligence. Just as previous technology and business shifts have changed the role of the CIO, the new, more consumer-oriented business models of the social revolution will favor a new breed of business and technology leader. These leaders will have to navigate myriad converging and disruptive technologies, align new initiatives to both business value and technology feasibility, and identify strategies to leverage existing investments to fund innovation. Constellation's research and advisory offerings arm the CIO w/ the knowledge, best practices, and strategies required to manage the four personas of the next generation CIO.
The latest batch of enterprise technology projects we’re watching include a ransomware recovery, SAP clean core implementation, supply chain optimizations, using enterprise AI over genAI and choosing to build instead of buy.
Infosys CEO Salil Parekh said the company is "seeing good demand for AI agents" for vertical and horizontal use cases. Infosys is also deploying AI agents within its own business process management unit.
IBM reported strong second quarter results, a revenue pop for its infrastructure business due to its new mainframe system and a growing backlog for its AI business.
ServiceNow handily topped expectations in the second quarter and said it is gaining traction in CRM as it expands its footprint.
Google Cloud revenue in the second quarter surged 32% to $13.6 billion as Alphabet parent of Google, delivered better-than-expected results.
OpenAI plans to measure productivity gains for ChatGPT over the 12 months via the company's economic research team and academic partners.
The company also said its current cloud backlog growth in constant currencies will slightly decelerate in 2025. In the second quarter, current cloud backlog was €18.05 billion, up 22% from a year ago.
General Motors said it is expanding its software services revenue, adding AI talent and honing its development practices to bring down warranty costs.
Udemy is betting that learning content will be better utilized when integrated into workflows and AI-driven applications.
Verizon has rolled out AI customer experiences and is betting that the move will win accounts in a hotly contested wireless services market. The company announced a partnership with Google Cloud in April to deliver AI experiences with Gemini models and Verizon went live June 24.
Large language models (LLMs) have reached the phase where advances are incremental as they quickly become commodities. Simply put, it's the age of good enough LLMs where the innovation will come from orchestrating them and customizing them for use cases. That's great news for enterprises.
