Where we work, how we work, when we work, what we work on, and why we work has changed. The top people executive must craft a culture and environment which allows five generations of workers from digital natives to digital immigrants to work well with each other. Additional challenges include managing increasing regulation, collaboration, knowledge transfer, and talent management for an increasingly diverse workforce. Constellation's research and advisory offerings deliver a broad view on the organizational culture, incentives and technologies required for success.
The September 2025 Intelligence Book explores how AI economics, governance, and shifting enterprise priorities are redefining the path from experimentation to measurable business impact.
Artificial intelligence and customer experience are a common intersection on earnings conference calls as enterprises. Companies are looking to connect the dots between lifetime value of a customer, driving revenue and hybrid approaches that meld technology and humans. Here's a look at some of the CX efforts detailed in recent days.
The enterprise AI market appears to be embracing a little nuance and CxOs would be wise to avoid banter about artificial general intelligence and think about systems that drive returns in the real world. Those returns will likely be generated with fewer workers.
This report examines how AI and digital labor are redefining frontline work, creating hybrid teams of humans and agents that drive productivity, trust, and long-term business growth.
Disruption isn’t new—but how leaders respond to it determines who thrives and who fades away.
Julia Chen and Matt Yanchyshyn at the AWS Startup Partner Summit share insights into startup success, AI-driven growth, and AWS’s robust partner support, which are shaping the next wave of innovation.
Kurt Kuelz shares how Siemens is transforming global workforce management by leveraging AI-powered solutions from Certinia—driving strategic staffing, improving employee satisfaction, and moving toward true digital transformation.
In a live analysis after CCE day one, Constellation analysts addressed the skepticism, fatigue, and genuine uncertainty that many organizations are experiencing behind closed doors.
Constellation analysts R "Ray" Wang and Liz Miller explore how AI and LLMs are transforming content creation, search authority, and brand visibility.
Constellation analysts R "Ray" Wang and Liz Miller explore how AI and LLMs are transforming content creation, search authority, and brand visibility.
