Where we work, how we work, when we work, what we work on, and why we work has changed. The top people executive must craft a culture and environment which allows five generations of workers from digital natives to digital immigrants to work well with each other. Additional challenges include managing increasing regulation, collaboration, knowledge transfer, and talent management for an increasingly diverse workforce. Constellation's research and advisory offerings deliver a broad view on the organizational culture, incentives and technologies required for success.
Salesforce’s Agent Force, the rise of enterprise AI agents, and the science of courageous leadership—here’s what you need to know from this week’s DisrupTV.
SavATree, a landscape services company that operates across 40 US states, generated $1.5 million in returns by better engaging and training its frontline workers. Here's a look at the takeaways from Sarah Cusack, director of learning and development at SavATree.
Confidence with caution: How CxOs are rebuilding growth through technology
ConstellationTV episode 118 covers the latest enterprise tech developments, creative advertising solutions, and strategic pivots from leading organizations.
Discover the latest breakthroughs in enterprise tech, geo-targeted marketing, and CX excellence—insights from industry leaders and Freshworks’ bold new strategy.
Enterprise AI adoption expands, but budgets, talent, and data quality will shape the next phase
Frontline workers are having a moment as their importance in the age of AI grows across multiple sectors, including manufacturing and industrial enterprises, and organizations flatten. With all the talk of digital workers and AI agents taking jobs, frontline workers may wind up mattering more.
Discover the ideas redefining innovation, human skills, and the next era of AI.
This month unpacks the next wave of AI adoption against a backdrop of economic uncertainty, cautious optimism, and renewed discipline in enterprise technology investment.
The September 2025 Intelligence Book explores how AI economics, governance, and shifting enterprise priorities are redefining the path from experimentation to measurable business impact.
Artificial intelligence and customer experience are a common intersection on earnings conference calls as enterprises. Companies are looking to connect the dots between lifetime value of a customer, driving revenue and hybrid approaches that meld technology and humans. Here's a look at some of the CX efforts detailed in recent days.
