Delivering Machine Scale Personalization with a Human Touch
The limitations to deliver high-touch, contextual personalization at scale across both customer and employee experiencesThe limitations to deliver high-touch, contextual personalization at scale across both customer and employee experienceshas limitations starting with the capacity for human scale to deliver. Delve into behavioral, cultural, and operational opportunites to architect autonomous enterprises that shift human scale to machine scale, activating a culture of abundance.
The Constellation Ambient Experience Summit (AXS) brings together the top CXO's in customer experience (CX) and employee experience (EX) to discuss how art and science come together. Topics during this executive style think thank and workshop will cover the latest strategies in customer experience and how exponential technologies such as automation, artificial intelligence, the metaverse, and robotics will transform experiences and buseinsss models.
Ambient Experience Summit is an annual one and a half day event held at an iconic brand inspiring venue. This conference features mind-expanding short CR Talks, audience driven panel discussions, group brainstorms, 1:1 interviews with CX & EX visionaries, and disruptive new CX & EX workshops in an intimate executive setting.
Business-savvy CX leaders convene to discover and share how innovative CX strategies, disruptive business models, and emerging technologies can help brands and organizations transform customer experiences, keep brand promises, activate movements, grow revenues, increase operational efficiency, and improve compliance and security.
Gain lessons learned from the top innovation-oriented CX artisans and technicians. Winners of the 2023 CX Leaders Awards will be present and be recognized at a gala dinner. Build new connections and engage in thought-provoking, in-depth discussions.
- Innovation-minded CX and EX business and technology leaders
- Corporate strategy and development executives
- Board members and teams seeking input for annual planning
- Enablers of exponential technologies and disruptive business models
- Approximately 90% will be VP and CXO level
- Functional areas span Sales, Marketing, Digital, Customer Service, Commerce, Customer Success, People, Employee Experience, HR and IT Innovation
As an award-winning Silicon Valley-based strategic advisory and futurist analyst firm, Constellation Research serves leaders and organizations navigating the challenges of digital strategy, business-model disruption and digital transformation.
Constellation works closely with solution providers, partners, C-suite executives, board of directors, and its Constellation Executive Network of buy-side leaders to lead the way in research coverage and advise clients how to achieve valuable business results.
The Loren at Lady Bird Lake
1211 W Riverside Dr, Austin, TX 78704
Conference Only - $1,150
Conference and Hotel - $1,870
|Dec 27, 2023|
Conference Only - $1,650
Conference and Hotel - $2,370
|Jan 27, 2024|
Conference Only - $2,150
Conference and Hotel - $2,870
|Feb 27, 2024|
If you have recevied a registration link or are a sponsor, please use the link you have been provided.
Code of Conduct
All attendees, speakers, sponsors and volunteers at our conference are required to agree with the following code of conduct. Organizers will enforce this code throughout the event. We expect cooperation from all participants to help ensure a safe environment for everybody.
The Quick Version
Our conference is dedicated to providing a harassment-free conference experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, religion (or lack thereof), or technology choices. We do not tolerate harassment of conference participants in any form. We do expect heated debate and passionate exchanges about ideas. We also expect our guests to check their politics at the door as we have a wide and diverse set of opinons at the conference.
Sexual language and imagery is not appropriate for any conference venue, including talks, workshops, parties, Twitter and other online media. Conference participants violating these rules may be sanctioned or expelled from the conference without a refund at the discretion of the conference organizers.
The Less Quick Version
Harassment includes offensive verbal comments related to gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, religion, technology choices, sexual images in public spaces, deliberate intimidation, stalking, following, harassing photography or recording, sustained disruption of talks or other events, inappropriate physical contact, and unwelcome sexual attention.
Participants asked to stop any harassing behavior are expected to comply immediately.
Sponsors are also subject to the anti-harassment policy. In particular, sponsors should not use sexualised images, activities, or other material. Booth staff (including volunteers) should not use sexualised clothing/uniforms/costumes, or otherwise create a sexualised environment.
If a participant engages in harassing behavior, the conference organisers may take any action they deem appropriate, including warning the offender or expulsion from the conference with no refund.
If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact a member of conference staff immediately. Conference staff can be identified as they'll be wearing branded clothing and/or badges.
We do expect heated debate and passionate exchanges about ideas. We also expect our guests to check their politics at the door as we have a wide and diverse set of opinons at the conference.
Conference staff will be happy to help participants contact hotel/venue security or local law enforcement, provide escorts, or otherwise assist those experiencing harassment to feel safe for the duration of the conference. We value your attendance.
We expect participants to follow these rules at conference and workshop venues and conference-related social events.