HCLSoftware launches Unica+, brings AI agents to its marketing stack
For HCLSoftware, HCL Unica+ represents an effort to future-proof the marketing stack. HCL said it has reimagined Unica+ to be AI first and meld intelligence, intention and data to add context and insights to what customers want.
Salesforce Q1 strong, outlook raised for Q2
Salesforce delivered better than expected first quarter results and upped its outlook for the second quarter. The company said it saw strength in Data Cloud and AI annual recurring revenue.
Shopify focuses on AI, data, agility in uncertain economy
Can data, AI and agility enable merchants to navigate economic volatility and scattershot tariff policies? Shopify is betting on it.
ServiceNow launches ServiceNow CRM: Aims to redefine category with platform, AI, workflows
ServiceNow's CRM's pitch is relatively simple: Solve issues fast, adapt, run customer operations at half the cost and go live quickly. The approach is to service, sell and deliver on one platform that combines AI, data from multiple systems including inventory, contracts and operations and workflows.
Monday's Musings: Ray's Law - Intelligence Is Doubling Every 7 Months
In the Artificial Intelligence world, there's Ray's Law. AI capabilities double every 7 months. At this seven month doubling rate, in two years, this will be a 1500% increase. In six years, AI intelligence capability will be 10,0000%.