Personal Information

Background

Speaker's Bio

R "Ray" Wang (pronounced WAHNG) is the Principal Analyst, Founder, and Chairman of Silicon Valley based Constellation Research, Inc.  He's also the author of the popular business strategy and technology  blog "A Software Insider’s Point of View". With viewership in the 10's of millions of page views a year, his blog provides insight into how disruptive technologies and new business models such as digital transformation impact brands, enterprises, and organizations.  Wang has held executive roles in product, marketing, strategy, and consulting at companies such as Forrester Research, Oracle, PeopleSoft, Deloitte, Ernst & Young, and Johns Hopkins Hospital.

His new best selling book Disrupting Digital Business, published by Harvard Business Review Press and now globally available provides insights on why 52% of the Fortune 500 have been merged, acquired, gone bankrupt, or fallen off the list since 2000.  In fact, this impact of digital disruption is real.  However, it’s not the technologies that drive this change. It’s a shift in how new business models are created.

Wang has held executive roles in product, marketing, strategy, and consulting at companies such as Forrester Research, Oracle, PeopleSoft, Deloitte, Ernst & Young, Personify, and Johns Hopkins Hospital.  He is a prominent and dynamic keynote speaker and research analyst working with clients on digital, innovation, business model design, engagement strategies, customer experience, matrix commerce, and big data.

His Silicon Valley research firm, Constellation Research, Inc., advises Global 2000 companies on the future, business strategy, and disruptive technology adoption.  Ray is a regular contributor to Harvard Business Review and well quoted in The Wall Street Journal, Forbes, Bloomberg, CNBC TV, Reuters, IDG News Service, and other global media outlets.  Wang has thrice won the prestigious Institute of Industry Analyst Relations (IIAR) Analyst of the Year Award.

Long Form Bio

R "Ray" Wang is the Principal Analyst, Founder, and Chairman of Silicon Valley based Constellation Research, Inc.  He's also the author of the popular enterprise software blog "A Software Insider’s Point of View". With viewership in 10's of millions of page views a year, his blog provides insight into how disruptive technologies and new business models impact the enterprise.  Prior to founding Constellation, he was a founding partner and research analyst for enterprise strategy at Altimeter Group and one of the top analysts at Forrester Research for business and IT strategy. Wang has held executive roles in product, marketing, strategy, and consulting at companies such as Forrester Research, Oracle, PeopleSoft, Deloitte, Ernst & Young, and Johns Hopkins Hospital. He's also been a start-up CMO at Personify Inc, a web analytics software startup  valued at $500M during the Internet boom.

A background in emerging business and technology trends, digital business model transformation, enterprise apps strategy, technology selection, and contract negotiations enables Ray to provide clients and readers with the bridge between business leadership and technology adoption. Buyers seek Ray’s research in future trends and disruptive technologies for his insights into the business processes, business models, and organizational design required for successful adoption.

His new best selling book Disrupting Digital Business, published by Harvard Business Review Press and now globally available provides insights on why 52% of the Fortune 500 have been merged, acquired, gone bankrupt, or fallen off the list since 2000.  In fact, this impact of digital disruption is real.  However, it’s not the technologies that drive this change. It’s a shift in how new business models are created.

Business topics focus on harnessing innovation, creating next-generation business and IT leadership, and applying the new rules of business. Technology topics include SaaS/Cloud solutions, Social CRM, Next Gen ERP and apps, business process transformation, Project Based Solutions, Order Management, Master Data Management, and middleware technologies. For technology sellers, Ray provides strategic guidance in go-to-market strategies; reviews and designs software licensing, pricing, support, and maintenance policies; delivers competitive assessments; evaluates software partner ecosystems, and researches business processes such as the perfect order and customer experience for the enterprise and SMB markets.

R "Ray" Wang is a highly sought after thought leader and speaker.  His dynamic speaking style brings energy and enthusiasm to a range of topics including how disruptive technologies impact the future of work, next generation customer experience, cross channel commerce, big data and analytics, digital marketing transformation, and technology optimization.  Ray tailors his presentations for intimate audiences in boardrooms to the tens of thousands in live broadcasted keynotes.

Sample speaking engagements include research based topics such as:

Resources

Bibliography of past speaking engagements.

Sample video clips

Media Influence

Ray blogs at Forbes CIO Central and for Harvard Business Review. News organizations such as The Wall Street Journal, Bloomberg, Business WeekFortune, Inc., The Associated Press, CIO MagazineInformation WeekComputerWorldFinancial TimeseWeekCRM Magazine, IDG News, ZDNetTechTarget, and Managing Automation frequently seek his point of view. : Ray is an energetic and passionate keynote speaker, and has also been featured on major TV news outlets such as CNBC.

Industry Recognition

In 2008, 2009, and 2014 Ray was recognized by the prestigious Institute of Industry Analyst Relations (IIAR) as the Analyst of the Year, and in 2009 he was recognized as one of the most important analysts for Enterprise, SMB, and Software.   In 2009, A Software Insider’s POV was listed in the top 20 of Jonny Bentwood’s Technobabble 2.0 Top Industry Analyst Blogs. In 2010, Ray was listed as one of the Top 5 Analyst Tweeters in Edelman’s TweetLevel Index, recorded as part of the ARInsights Power 100 List Of Industry Analysts, and named one of the top Influential Leaders in the CRM Magazine 2010 Market Awards.

Business And Technology Experience

Ray brings enterprise experiences honed from two decades of product management, management consulting, and technology marketing roles. Prior to serving as a VP and Principal Analyst at Forrester for enterprise apps strategy and contract negotiations, he headed up the customer relationship management (CRM) analyst relations program for PeopleSoft.  At Oracle, Ray served senior product management roles in the E-Business Suite. While at Personify, Ray was the marketing chief for a Web analytics startup valued at $500 million.

Before working for packaged application vendors, Ray developed his management consulting and business strategy experience at Capgemini Ernst & Young, Deloitte Consulting, Detroit Medical Center, and the Johns Hopkins Hospital. He specialized in business transformation at the executive level,  general strategy, program management, change management, mergers and acquisitions, SAP/ERP implementations, and healthcare operations.

Education

Ray graduated from the Johns Hopkins University with a B.A. in natural sciences and public health. His graduate training includes a master’s degree from the Johns Hopkins University in health policy and management; and health finance and management. He is also certified in SAP FI/CO modules, facilitation, and program management office.

Ray currently serves on the Board of Advisors for the University of Toronto's Rotman School of Management's Centre For CRM Excellence.

Geographical Location: San Francisco Bay Area, United States or somewhere 30,000 feet up in the air.

Twitter: @rwang0

Big Ideas

Dominate Digital Disruption Before It Dominates You

Since 2000, 52 percent of the companies in the Fortune 500 have either gone bankrupt, been acquired, ceased to exist, or dropped out of the Fortune 500. In fact, the pace of change has increased, competition has intensified, and business models have been disrupted. Digitalization of business is a key factor in this accelerated pace of change. Information flows faster. Every node reacts more quickly. How will you dominate digital disruption?

From P2P To Authentic Business

Ignore the shift to authentic business at the risk of your company – and potentially your career. Why? A seismic shift has occurred. The constructs of B2B and B2C have changed to People to People (P2P). Contextual relationships, trust, transparency, and value exchange are the key pillars. What will it take for you to exemplify an Authentic Business? As more and more people interact this way, organization will be forced to deal with a whole new set of external and internal realities. Employees, suppliers, and partners now rely more on their networks to amplify their voices and influence each other than with the companies they conduct business with. The rules of business have changed. It’s about serving P2P. The 10 new laws of business reveals the realities in play today that will help companies and their management teams succeed with a holistic and pragmatic approach.

Augmented Humanity and AI Driven Smart Services: What Happens When The Machines Take Over

Searching for a competitive advantage and fearful of disruption, board rooms and CXO’s have rushed to artificial intelligence as the next big thing.  The investment in pilots for AI’s subsets of machine learning, deep learning, natural language processing, and cognitive computing have moved from science projects to new digital business models powered by smart services.  This unifying force for digital transformation in customer journeys, Internet of Things, future of work, commerce, and distributed ledger block chain technology revolves around the creation of AI driven smart services.

Learn how to bring immersive experiences, mass personalization at scale, and value exchange to create an orchestration of trust.  Understand how these smart services will drive seven outcomes from artificial intelligence and jump start growth in every industry.  While these smart services will dominate the landscape over the next decade, learn what rules and ethics need to be applied to not only augment humanity, but also keep humanity safe.

The Right To Choose To Be Disconnected: An International Human Right For The Digital Age

In this increasingly digital and connected world, no person nor object will be left disconnected. Yet, humanity faces the biggest human rights abuse – the loss of privacy. What will it take to keep the right to choose to be disconnected a human right and what will you do to defend this freedom.

The Shift From Chief Digital Officers To Digitally Enabled CXO’s

The existing leadership structure in most organizations is ill-equipped to drive the change required for dominating digital disruption. Consequently, the emergence of the chief digital officer (CDO) is essential for the new age of digital business.

Though the current debate often centers on whether the CIO or CMO will win out or whether chief digital officers may arise from an expanded role for the CIO, we see these arguments as short-sighted. As with any other massive transformation, the skill sets required for digital will be infused throughout the executive ranks and the organization’s DNA. The role of the CDO will be mostly gone by 20205.  The pathway forward will involve a multidisciplinary approach. However, the skills behind digital business transformation will require chief digital officers or those tasked with digital.

Interests

  1. Teaching the Next Generation Timeless Values of Success
  2. Vinyl DJ mixing and EDM
  3. Geopolitical discussion
  4. General science
  5. Futurist pontifications
  6. Star trek society
  7. Objectivism