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Trends

Why the Next AI Wave Is About Process, Not Models, Part 1

Data to Decisions
Enterprise artificial intelligence (AI) adoption has reached an inflection point. Building on years of data modernization investments, most organizations can now deploy models,…
Michael Ni
Open Research

Constellation Research's CXO Confidence Survey

Data to Decisions
Constellation Research's 2025 CxO Confidence Survey examines enterprise sentiment among senior decision-makers navigating a landscape defined by complexity and cautious…
R Ray Wang, Hannah Mason
Open Research

Constellation Research's 2025 AI Survey

Data to Decisions
Artificial intelligence (AI) has shifted from experimentation to execution. Nearly all respondents (95%) to Constellation's 2025 AI Survey report actively using AI…
R Ray Wang, Hannah Mason
Big Idea

Augmenting and Accelerating Frontline Productivity

Data to Decisions
Today's frontline workers face a confluence of forces that will dramatically reshape business models, impact employee experience, transform customer experience, and affect…
R Ray Wang
Trends

Assessing Agentic Enterprise Readiness

Future of Work
Agentic artificial intelligence (AI) sits top-of-mind for many executives, especially those focused on experience delivery and customer engagement. Although many have launched…
Liz Miller
CR Pulse

AI-Led Collaborative Product Development With Pendo

Data to Decisions
The rapid adoption of generative artificial intelligence (GenAI) and the emergence of agentic software have disrupted how enterprises design, build, and evolve digital…
Chirag Mehta
Open Research

Constellation Research’s 2025 Analyst Relations Survey

Data to Decisions
Constellation Research's 2025 Analyst Relations Survey provides a snapshot of how analyst relations (AR) professionals are navigating fixed budgets, shifting expectations,…
R Ray Wang, Hannah Mason
Big Idea

AI Exponentials Will Rule the World

Data to Decisions
The age of artificial intelligence (AI) ushers in a revolution with an exponential scale unmatched by any other technology revolution to date. As humanity grapples with what…
R Ray Wang
Big Idea

Radically Rethink Old Models To Enable the Power of AI

New C-Suite
AI Dominates the Boardroom Agenda, and Organizations Must Realign Resources To Benefit Senior executives and policy wonks seek to understand how artificial intelligence (AI)…
R Ray Wang
Customer Story

How DexCom Leverages AI To Tackle Diabetes

Data to Decisions
Dexcom, which makes glucose monitoring equipment and technology, is betting that it can dramatically expand its total addressable market for people with diabetes with a big assist…
Larry Dignan
Best Practices

From Cost Center to Catalyst: The New GCC Playbook

New C-Suite
Global capability centers (GCCs) are evolving rapidly from offshore delivery hubs into strategic engines of innovation. They are becoming a core part of how enterprises build…
Chirag Mehta
Big Idea

Ray’s Law on AI Intelligence

Data to Decisions
The artificial intelligence (AI) revolution is moving at an exponential pace that will exceed human comprehension. Technology leaders need to shift from linear thinking to…
R Ray Wang
Big Idea

Time to Introduce Hi-Fi for Enterprise Processes

Data to Decisions
This report analyzes the evolution of process mining from its first generation to the current best practice of object-centric process mining (OCPM). It walks through the…
Holger Mueller
Open Research

Three Laws of AI to Consider

Data to Decisions
During a recent panel discussion on artificial intelligence (AI) and the law, the issues of trust and responsibility were considered. One of the questions from the audience asked…
Darcy Paul