Morning Tea Time (Cosmic Experience Only)

7:00am - 8:00am, Oct 28

Rise and shine or maybe take a mid morning break.  Time to open up your Cosmic Experience box.  Our Tea gurus will show you how to identify the complexities of your tea, all in the comfort of your own home.

Meet your fellow VIP attendees in a small group session.  Special Zoom Link Will be Provided.Read more

Ravi Kroesen

Vice President, Smith Teamaker

Darren Marshall

CEO, Smith Teamaker LLC

Day 2 Recap and Blast Off!

8:00am - 8:05am, Oct 28

Day 2 kicks off with some real-world discussions on industry insights, executive exchanges, and what's next for CXO roles. We'll tackle serious issues from governance, lessons learned, and industry insights.  Take the time to ask questions and share your insights!  We'll cap off the evening with our 9th annual SuperNova Awards and find out who the winners are!

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Dennis Kanemitsu

Chief Operating Officer and President, Constellation Research, Inc.

Headliner Keynote: Leadership Advisor Dr. Mandeep Rai (Cosmic Experience Only)

8:05am - 8:40am, Oct 28

Join leading thoughtleader Mandeep Rai as we explore the lessons learned from her best-selling book The Values Compass.  Cosmic Experience VIPs will receive a copy of her book in the Cosmic Experience Kit and enjoy a special 20 minute Q&A session with her after the keynote.

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Dr. Mandeep Rai (Keynote Speaker)

Broadcast Journalist, Speaker & Author of, "The Values Compass"

Quark: Joe Megibow - Digital Commerce

9:00am - 9:05am, Oct 28

Like all retailers and manufacturers, Purple Technologies expected the worst during the lockdown, but a significant shift in consumer preferences and digital channels changed their outlook. Here the lessons learned from the CEO himself!

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Joe Megibow

CEO, Purple

Industry Insights: Post Pandemic Lessons Learned In Density As Business Model - Travel, Entertainment, Sports, and Telecom

9:05am - 9:20am, Oct 28

Liz Miller (Moderator)

VP and Principal Analyst, Constellation Research, Inc.

Jonathan Becher

President, Sharks Sports & Entertainment

Bill McCorey (BT150)

SVP - Global CIO, Universal Parks and Resorts

Linda Jojo (BT150 Alumni)

Executive Vice President, Technology & Chief Digital Officer, United Airlines

Janet Souter

Former Vice President of Quality, Luxury Brands, Marriott International

Quark: Mike Sutcliff - Future of Healthcare Innovation

9:20am - 9:25am, Oct 28

Healthcare innovation is coming and its coming fast. While most innovations focus on ambulatory care, preventative care has been neglected.  Learn about what's next in ambient care and how technology is transforming patient care and aging in place.

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Mike Sutcliff (BT150 Alumni)

Retired Group Chief Executive Officer Accenture, Co-Founder Cherish Health, Encora Board of Directors

Industry Insights: Digital Transformation In Healthcare - Lessons Learned

9:25am - 9:40am, Oct 28

Aaron Miri (BT150 Alumni) (Moderator)

Chief Information Officer, Dell Medical School & UT Health Austin

Patrick Anderson (BT150 Alumni)

Senior Vice President, Chief Information Officer, City of Hope

Tina Buop

Chief Information Officer, PPSI, an entity of HCA Healthcare

Zafar Chaudry (BT150 Alumni)

Senior Vice President & Chief Information Officer, Seattle Children's

Michael Skaff (BT150 Alumni)

Chief Operating Officer, Jewish Senior Living Group

Angela Yochem (BT150 Alumni)

EVP, Chief Digital & Technology Officer, Novant Health

Quark: Aneesh Chopra

9:40am - 9:45am, Oct 28

Healthcare data is often siloed and needs to be stitched together in order to see the full longitudinal views.  Watch out for consumer designated apps that will power hte longitudinal health record.  See how global capitlization will change healthcare delivery and management.

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Aneesh Chopra

President and CoFounder Care Journey, CoFounder Hunch Analytics

Industry Insights: Patient Centric - When Healthcare, Pharma, Med Device, and Insurance Collide

9:45am - 10:00am, Oct 28

Joel Vengco (BT150 Alumni) (Moderator)

Senior Vice President & Chief Information Officer, Baystate Health

Aaron Miri (BT150 Alumni)

Chief Information Officer, Dell Medical School & UT Health Austin

Sujatha Chandrasekaren (BT150 Alumni)

Senior VP, Chief Digital and Information Officer, Common Spirit Health

Milind Kamkolkar (BT150 Alumni)

Chief Digital Officer, Cellarity

Matt Wilson

Senior Vice President - Healthcare, Infor

Quark: Saul Kaplan - Building Innovation In Chaotic Times

10:00am - 10:05am, Oct 28

Healthcare must move beyond digital transformation to unleash a new set of business models.  Discover how consumer centric models will emerge to rethink care delivery, how information is gathered, and move from geographic centric care to home based models. 

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Saul Kaplan

Founder and Chief Catalyst, Business Innovation Factory

Industry Insights: The Future of Cities

10:25am - 10:40am, Oct 28

While the technology for smart cities is finally mature enough for deployment, the death of density as a business model, the exodus from cities, and new consumer preferences will dramtically shift how cities will emerge post pandemic.   Hear from these experts on what's next for cities.

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Liz Miller (Moderator)

VP and Principal Analyst, Constellation Research, Inc.

Gary Brantley

Chief Information Officer, The City of Atlanta

Jonathan Feldman (BT150 Alumni)

CIO, City Of Asheville North Carolina

Miguel A. Gamiño, Jr. (BT150 Alumni)

Executive Vice President, Enterprise Partnerships | Head of Global Cities and City Possible , Mastercard

Jonathan Reichental (BT150 Alumni)

Founder and CEO - Human Future, Best-Selling Author Smart Cities

Evangelos Simoudis

Author, Keynote Speaker, Managing Director, Synapse Partners

Quark: John Hagel

11:20am - 11:25am, Oct 28

Learn how this business strategsit realized how psychology trumps strategy.  Get a preview into John's new book about how fear has emerged as the dominant emotion and rising performance pressure has changed the landscape of work, and how many have tapped into their passion of the explorer to overcome fear.

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John Hagel

Management Consultant, Speaker and Author

Brain Trust: Creativity, Innovation, and Sustainability

11:25am - 11:40am, Oct 28

Gain a perspective on what challenges this industry faces as it adopts new digital business models.

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Nicole France (Moderator)

VP and Principal Analyst , Constellation Research

Brook Colangelo (BT150)

CIO, Waters Corporation

Rajan Kohli

President and Head, Wipro Digital and Consulting

G Nagesh Rao (BT150 Alumni)

Acting Chief Information Officer, Bureau of Industry and Security

Gabriele Ricci (BT150 Alumni)

Head of Plasma Derived Therapies (PDT), IT , Takeda Pharmaceuticals Company

Brain Trust: Improving Inclusion, Diversity, and Opportunity

11:45am - 12:00pm, Oct 28

Learn the key issues facing today's organizations and how to impact change

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Brent Leary (Moderator)

Managing Partner, CRM Essentials, LLC

Brenda Bown

General Manager, Microsoft Business Applications, Microsoft

Mei Lin Fung

Co-Founder and Chair, People Centered Internet

Faiza Hughell

Senior Vice President, SMB, RingCentral

Sam Yen (BT150 Alumni)

Head of DIgital Transformation, Commercial Real Estate, JP Morgan Chase & Co.

GET YOUR OWN LUNCH

11:59am - 12:20pm, Oct 28

It's a virtual event! So, place your order with your favorite food delivery service or nuke that leftover from the night before.  Catch the videos on the 10 years of CCE, check out Heather's Graphical Recordings, and other fun entertainment. 

VIP Experience attendees can hop into a number of special rooms.

Get set for lunch with our keynote speaker!Read more

Headliner Keynote: Alex Osterwalder - The Invincible Company (Cosmic Experience Only)

12:00pm - 12:20pm, Oct 28

The Invincible Company: How to unleash the growth potential of established corporations and new ventures  

The world’s leading companies compete beyond new technologies, product innovation, and price alone. These so-called Invincible Companies invest in superior business models, transcend industry boundaries, and constantly reinvent themselves. In his latest work Dr. Alex Osterwalder & team outline practical tools to help corporate leaders and entrepreneurs unleash the growth potential of their organizations. He outlines how to decrease the risk and uncertainty of new...Read more

Alex Osterwalder

Co-Founder, Strategyzer

Brain Trust: Making Customer Experience a Team Sport

12:25pm - 12:40pm, Oct 28

Making the shift to experiences means every part of the organization needs to change—but who leads what? And who decides which tools to use? How do we deliver what customers really want? Hear from leading executives with different perspectives on key aspects of customer experience. 

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Nicole France (Moderator)

VP and Principal Analyst , Constellation Research

Romain Apert (BT150)

Global Chief Information Officer, Mars Wrigley

Mary Hodge

Deputy Chief of Staff, Office of Los Angeles Mayor Eric Garcetti

Sanjeev Pottay

Commercial Director, My Community Finance

Sunny Sanyal

Vice President of Marketing, Hyster-Yale Group

Visionaries: The Four Horsemen of CRM and the Birth of CX

12:45pm - 1:00pm, Oct 28

The four horsemen of CX are Microsoft, Oracle, Salesforce, and SAP.  These fierce rivals will take a pause to reflect the future of CX and share their view of the future.  Legendary CRM veteran, Mike NI will moderate.

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Michael Ni (Moderator)

CMO at Large

Dina Apostolou

Global Product Marketing Director, WW Business Applications, Microsoft

Des Cahill

Head of Global CX Product Strategy, Oracle

Esteban Kolsky

Head of Product, SAP CX Customer Service and Sales, SAP

John Taschek

Senior Vice President of Strategy, Salesforce.com

The 10th Annual SuperNova Awards

1:05pm - 2:00pm, Oct 28

Join us and find out the winners of the 10th annual SuperNova Awards!

WATCH THE REPLAY HERE

Finalists in AI and Augmented Humanity:
•    Alex Yupanqui, Espressive on behalf of anonymous company
•    Sandor Caetano, iFood
•    Hagen Wenzek, Corporate Health International
•    André Monteiro, Acordo Certo

Finalists in Data to Decisions:
•    Farukh Aslam, Marriott International
•    Sherrie Caltagirone, Global Emancipation Network...Read more

Doug Henschen (SuperNova Awards Judging Chair)

VP and Principal Analyst, Constellation Research

R "Ray" Wang

Principal Analyst and Founder, Constellation Research

Steve Wilson

VP and Principal Analyst, Constellation Research

Liz Miller

VP and Principal Analyst, Constellation Research, Inc.

Nicole France

VP and Principal Analyst , Constellation Research

Dion Hinchcliffe

VP and Principal Analyst, Constellation Research

Holger Mueller

VP and Principal Analyst, Constellation Research

Executive Exchange: People In An Era of AI and Automation

2:20pm - 2:35pm, Oct 28

Learn from leading executives.

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Holger Mueller (Moderator)

VP and Principal Analyst, Constellation Research

Kate Carruthers (BT150)

Chief Data & Insights Officer, University of New South Wales (UNSW)

Meghann Bjarnesen Minton

Vice President - Dental and Vision Operations, United Healthcare

Chris Salles

Director, Learning & Knowledge Management, Audible, Inc.

Visionaries: Future of Work

2:40pm - 2:55pm, Oct 28

Learn from leading executives.

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Holger Mueller

VP and Principal Analyst, Constellation Research

Cecile T. Alper-Leroux

VP Products and Innovation, UKG

Matthew Bragstad

VP, Head of HCM Product Management and Strategy, Infor

Melanie Lougee

Head of Strategy, Employee Workflow Products, ServiceNow

Kira Makagon

Executive Vice President and Chief Innovation Officer, RingCentral

Executive Exchange: Master Class On Digital Transformation

3:20pm - 3:35pm, Oct 28

Learn from leading executives.

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Dion Hinchcliffe

VP and Principal Analyst, Constellation Research

John Bollen (BT150 Alumni)

SVP & Chief Digital Officer, The Cosmopolitan Hotel

Jay Ferro (BT150 Alumni)

CIO, Quikrete

Ben Haines (BT150 Alumni)

Senior Vice President & Chief Information Officer, Oath

Jennifer Ives (BT150)

Senior Vice President | Global Partnerships, 3Pillar Global

Lisa Schneider

Chief Digital Officer, Merriam-Webster

Brain Trust: The "Art" of Marketing

3:40pm - 3:55pm, Oct 28

Marketing has always been called an "art" form. It was typically never meant as a compliment. The idea that marketing relies on colors and brushstrokes to paint a picture of products is an assumption that is long dead for marketing leaders now more focused on driving revenue, reputation and relationships. Today, the "art" of marketing is about painting that regal portrait of the customer, leveraging the data, analytics, advanced digital tools and dynamic business strategies. Come meet the growth drivers in this rapid fire discussion around the real art behind the growth driving machine now...Read more

Liz Miller (Moderator)

VP and Principal Analyst, Constellation Research, Inc.

Eileen Hwang

Head of Marketing, Growth Portfolio, Comcast

Laura Langdon

Chief Marketing Officer, Wipro Limited

Joanna Milliken

Global Head of Marketing Cloud, SAP

Portia Mount

Vice President & Global Leader Strategic Marketing , Trane Technologies

Ed White

Vice President, Product Marketing and Competitive Intelligence, Teradata

Brain Trust: Beyond Digital Monetization And Commerce

4:00pm - 4:15pm, Oct 28

The future of commerce is AI driven, networked, built on trust.  What will it take to get there? What will post-pandemic digital channels look like for the non-digital natives?

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R "Ray" Wang (Moderator)

Principal Analyst and Founder, Constellation Research

John Bruno

Vice President, Commerce Strategy, Pros Inc.

John Hagel

Management Consultant, Speaker and Author

Esteban Kolsky

Head of Product, SAP CX Customer Service and Sales, SAP

Rhonda Vetere (BT150 Alumni)

Global CIO/CTO/Two-Time Author

Tracey Zimmerman

President & CEO, Robots & Pencils

Brain Trust: Fin Tech, Crypto and The Future of Banking

4:20pm - 4:35pm, Oct 28

Dion Hinchcliffe (Moderator)

VP and Principal Analyst, Constellation Research

Aron Dutta

Founder, Chairman & CEO, Ambika, Inc

Lara Druyan (BT150 Alumn)

Managing Director, Silicon Valley Data Capital

Mike D. Kail (BT150 Alumni)

Chief Technology Officer , Everest.org

Aiaz Kazi (BT150 Alumni)

Chief Platform Officer, Banco Santander

Bipin Sahni

Chief Strategy Officer, Persistent Systems

Visionaires: Integrated Finance, Planning, and Accounting

4:40pm - 4:55pm, Oct 28

Before the pandemic, efforts to apply real-time financial data, review plans on a weekly basis, and integrate financial systems were often seen as a back burner exercise. Post-pandemic, meetings began with planning, forecasting, and analytics.  Business groups expected to have real-time data and technology teams were given carte blanche to improve finance, planning, and accounting.  Learn from these masters on what clients have done and what are the best practices.

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R "Ray" Wang (Moderator)

Principal Analyst and Founder, Constellation Research

Stephanie Dart

Director of Product Marketing, Microsoft Dynamics 365

Chris Osborne

Director of Product Marketing, ERP Cloud, FinancialForce

Rowan Tonkin

Senior Vice President of Marketing and Revenue Operations, Planful

Brain Trust: GeoTech, Policy, and Global Impact of Tech

4:55pm - 5:10pm, Oct 28

Hear from experts on how data and tech advances are impacting communities, societies, and nations globally. Consider what we each can do to move beyond conversations of privacy and data ethics, to consider putting these ideals into practice through methods that empower the disempowered to express their full personhood both in reality and digitally. Discover why private companies need to pilot data trusts and data coops now to develop new ways to "do data with people" vs. just to people and look towards the horizon at how tech is impacting geopolitical tensions as well as the possibility...Read more

Steve Wilson (Moderator)

VP and Principal Analyst, Constellation Research

Dr. David Bray (BT150 Alumni)

Founder & Inaugural Director @New Global Center, The Atlantic Council & GeoTech Commission

Tricia Wang

Co-Founder, Sudden Compass

John Taschek

Senior Vice President of Strategy, Salesforce.com

Wine Tasting With Brian Carter Cellars to Celebrate the SuperNova Awards (Cosmic Experience Only)

5:10pm - 7:00pm, Oct 28

Time to celebrate with the SuperNova Award Winners with a special wine tasting reception.  We'll be joined by renown wine maker Brian Carter as he shares with you the story of how it all got started in the Pacific Northwest.  Since his arrival on the Washington State wine scene in 1980 when there were just 16 wineries, Brian continues to influence this industry which now boasts more than 750 wineries and is growing weekly. His involvement as winemaker, consultant, and guide to dozens of wineries has helped elevate the Washington wine industry from a regional industry to an international...Read more

Brian Carter

Owner, Carter Cellars

Live DJ'ing

6:00pm - 7:00pm, Oct 28

Brent and Ray will be spinning tunes live streamed into the SuperNova Awards ReceptionRead more

Brent Leary

Managing Partner, CRM Essentials, LLC

R "Ray" Wang

Principal Analyst and Founder, Constellation Research