R "Ray" Wang

Principal Analyst and Founder Constellation Research

R “Ray” Wang is the CEO of Silicon Valley-based Constellation Research Inc. He co-hosts DisrupTV, a weekly enterprise tech and leadership webcast that averages 50,000 views per episode and blogs at www.raywang.org. His ground-breaking best-selling book on digital transformation, Disrupting Digital Business, was published by Harvard Business Review Press in 2015. Ray's new book about Digital Giants and the future of business, titled, Everybody Wants to Rule The World was released in July 2021. Wang is well-quoted and frequently interviewed by media outlets such as the Wall Street Journal, Fox Business, CNBC, Yahoo Finance, Cheddar, and Bloomberg. Short Bio R “Ray” Wang (pronounced WAHNG) is the Founder, Chairman, and Principal Analyst of Silicon Valley-based Constellation…...

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Oracle Customers Move To Cloud ERP For Innovation And Industry Capabilities

Photo: @rwang0

Figure 1. #OracleMBX Shows Large Enterprise Cloud ERP Adoption and Innovation

Photo: @rwang0

Figure 2. Twitter Moments for #OracleMBX and #ModernCX

Event Report: Oracle Cloud ERP Gains Traction With Big Enterprise Wins

In the three-horse race for Cloud ERP, customers and prospects have limited options. However, Oracle has shown the tenacity to make key investments to improve the customer ownership experience. As a result, customers and prospects have seen a compelling reason to make the shift and migration to Oracle ERP Cloud. Partners have also noticed the growing momentum in ERP and have made key investments in operational excellence, customer success, industry capabilities, and focus on innovation. If Oracle seeks to gain market share, the management team will need to step up the investment into partner migration resources to enable a rapid conversion of competitor install bases.

Your POV.

Are you ready to move to the Cloud for your ERP replacement and renewal? What happens migration? Where do you see opportunities for replacement? Add your comments to the blog or reach me via email: R (at) ConstellationR (dot) com or R (at) SoftwareInsider (dot) org.

Please let us know if you need help with your Digital Business transformation efforts. Here’s how we can assist:

• Developing your digital business strategy
• Connecting with other pioneers
• Sharing best practices
• Vendor selection
• Implementation partner selection
• Providing contract negotiations and software licensing support
• Demystifying software licensing

Reprints can be purchased through Constellation Research, Inc. To request official reprints in PDF format, please contact Sales .

New C-Suite Data to Decisions Tech Optimization Future of Work Innovation & Product-led Growth Digital Safety, Privacy & Cybersecurity Next-Generation Customer Experience Revenue & Growth Effectiveness Sales Marketing Matrix Commerce Event Report infor SoftwareInsider Oracle Leadership Innovation SaaS PaaS IaaS Cloud Digital Transformation Disruptive Technology Enterprise IT Enterprise Acceleration Enterprise Software Next Gen Apps IoT Blockchain CRM ERP CCaaS UCaaS Collaboration Enterprise Service CX Customer Service AI Analytics Automation EX Employee Experience HCM Machine Learning ML HR business finance Security Zero Trust Marketing B2B B2C Customer Experience Generative AI Growth eCommerce Social Content Management LLMs Agentic AI Robotics Quantum Computing developer Metaverse VR Healthcare Supply Chain Data to Decisions M&A AR Executive Events Chief Executive Officer Chief Financial Officer Chief Information Officer Chief Customer Officer Chief Digital Officer Chief Experience Officer Chief Growth Officer Chief Marketing Officer Chief People Officer Chief Human Resources Officer Chief Product Officer Chief Revenue Officer Chief Sustainability Officer Chief Technology Officer Chief Analytics Officer Chief AI Officer Chief Data Officer Chief Information Security Officer Chief Privacy Officer Chief Procurement Officer Chief Supply Chain Officer Chief Operating Officer

Aubrey Coggins

Constellation Research

Aubrey (Levinstone) Coggins manages Constellation's marketing and communications programs and is the producer of DisrupTV, a weekly Web series on innovation and the enterprise.  She previously served as a senior manager of corporate communications at Egnyte and held account roles at Access Communications and The Hoffman Agency. Born and raised in Texas, she received a bachelor's degree in Public Relations from The University of Texas at Austin – Hook ‘em!   ...

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“Nobody cares how much you know until they know how much you care.” - Theodore Roosevelt

This bold leadership lesson helps set apart midcore managers from the true leaders in an organization. To lead is to serve and to serve is to care, explained Alden Mills, Inc. 500 CEO, Author, Entrepreneur, CXO Advisor, Navy SEAL on a recent episode of DisrupTV. Build relationships with empathy and trust. Always remember to CARE – Connect, Achieve, Respect and Empower. What a great acronym!

Mills also dove into the importance of teams. Many people who work together are really “groups.” They co-exist but are not necessarily working toward a bigger purpose. Individuals and teams need to move from selfishness to selflessness. It’s a difficult journey, but those are the teams that make the most impact. The strongest leaders also build relationships with many different personalities. The more types of people you can work with and inspire, the better you can encourage diversity of thought and a more capable team.

The show also closed out with a great tech news update with Ron Miller, Enterprise Reporter at TechCrunch. Few of the highlights that stood out – commercial drones, Salesforce’s 20^th anniversary, Survey Monkey and protecting data on blockchain.

This is just a high-level take on the great advice shared during the show. Please check out the full discussions in the video replay here or the podcast.

Tune in every week for DisrupTV, hosted by Vala Afshar and R “Ray” Wang, on Fridays 11 AM PT/2 PM ET. Remember to Care! 

 

New C-Suite Future of Work Tech Optimization Chief Executive Officer Chief People Officer Chief Marketing Officer Chief Digital Officer

Doug Henschen

Former Vice President and Principal Analyst Constellation Research

Doug Henschen is former Vice President and Principal Analyst where he focused on data-driven decision making. Henschen’s Data-to-Decisions research examines how organizations employ data analysis to reimagine their business models and gain a deeper understanding of their customers. Henschen's research acknowledges the fact that innovative applications of data analysis requires a multi-disciplinary approach starting with information and orchestration technologies, continuing through business intelligence, data-visualization, and analytics, and moving into NoSQL and big-data analysis, third-party data enrichment, and decision-management technologies. Insight-driven business models are of interest to the entire C-suite, but most particularly chief executive officers, chief digital officers,…...

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Constellation’s ninth annual innovation award program is open for nominations. Submit before the summer heats up!

What do shipping giant UPS, medical device manufacturer Royal Philips, Nordic bank SEB, The Federal Communications Commission, NBCUniversal, MGM Resorts, Mercy Hospital St. Louis, The Little Potato Company and the Kenya Revenue Authority have in common? They have all seen executives honored for digital innovation and transformation though the Constellation Research SuperNova Awards program.

Now in their ninth year, the SuperNova Awards have spotlighted hundreds of deserving nominees and honored scores of standout winners. It’s one of the tech industry’s longest-running and most prestigious awards, but this year marks a change. Constellation is moving the nomination period up into the spring (where it was previously during the summer). The goal is to cast an even wider net and to take better advantage of the spring show season, when so many innovators are sharing their success stories at tech events. The new deadline is July 5.  

The SuperNova Awards are for technology users, not vendors, but vendors can nominate their deserving customers. It doesn’t matter whether it’s a household-name company or little-know startup. We’re looking for great case studies that detail examples of innovation or transformation. Are you (or your client) making waves in an industry? Have you (or your customer) made major leaps over the competition based on technology or programs you put in place? Do you (or a client) have an amazing team that should be recognized for your/their accomplishments? Submit nominations here!

Our nomination form will help you document end-user case studies in nine categories:

• AI and Augmented Humanity - Machines that possess the learning capabilities of humans. This category addresses the business outcomes and preparations being made for a future in which software can improve itself.
• Blockchain - Share where you have used blockchain concepts and principles to craft new business models and enable new businesses.
• Data to Decisions - Employing data to make informed business decisions. (analytics, big data, predictive data science)
• Digital Marketing Transformation and Sales Effectiveness - Data-driven digital marketing and revenue generation (configure price quote, mobile marketing, account based marketing, sales by design)
• Digital Safety, Governance, and Privacy - Enabling customers to dictate how personal information is used, strategies for effective compliance, privacy best practices
• Future of Work: Employee Experience - Strategies to deliver the best possible employee experience to maximize wellness and productivity
• Future of Work: Human Capital Management - Technologies that enable organizations to utilize the workforce as a competitive asset. (talent management, benefits, HR core)
• Internet of Things - A network of smart objects enables smart services. (sensors, smart ‘things’, device to purchase, fog computing)
• Next-Generation Customer Experience - How organizations keep brand promises as business shifts to systems of engagement and mass personalization. (crm, customer experience)

Winners are announced live at Constellation's flagship executive innovation summit – Constellation Connected Enterprise (CCE) in a gala awards dinner. Finalists are invited to attend CCE, with registration for the event covered by Constellation (finalists must cover their own travel and hotel costs for the event). Some finalists will be selected to speak on panels at this exclusive executive innovation summit. As an added benefit, winners and finalists are often highlighted (with permission) in Constellation Research case studies and reports.

Submissions are now open! Please take a look at the nomination form, compile the detailed information requested and submit your application by the Friday, July 12, 2019 deadline.

Data to Decisions Digital Safety, Privacy & Cybersecurity Future of Work Marketing Transformation Matrix Commerce New C-Suite Next-Generation Customer Experience Tech Optimization Innovation & Product-led Growth AR Executive Events Chief Customer Officer Chief Digital Officer Chief Executive Officer Chief Financial Officer Chief Information Officer Chief Marketing Officer Chief People Officer Chief Procurement Officer Chief Revenue Officer Chief Supply Chain Officer

Aubrey Coggins

Constellation Research

Aubrey (Levinstone) Coggins manages Constellation's marketing and communications programs and is the producer of DisrupTV, a weekly Web series on innovation and the enterprise.  She previously served as a senior manager of corporate communications at Egnyte and held account roles at Access Communications and The Hoffman Agency. Born and raised in Texas, she received a bachelor's degree in Public Relations from The University of Texas at Austin – Hook ‘em!   ...

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When it comes to building customer, employee and personal relationships, it’s about the process and the time you put in, not just the end goal.

DisrupTV recently caught up with Rhonda Vetere, author of the new book “Grit & Grind: 10 Principles for Living an Extraordinary Life,” to discuss secrets around becoming a stronger leader, team member and even finding success in your personal life.

The top principles in her new book highlight what we should engrain into our everyday lives. It’s not just for top management but for any time in your career path. One big principle that stuck out to me: time accountability (I feel late if I’m not at least five minutes early!). Being late everywhere you go, especially to work meetings she explained, is not respectful of time (one of our most essential assets), and this change will make a huge impact to those around you and for yourself. Lead by example. You are showing respect to your peers, friends and other people within your network and also setting expectations for others to follow.

Building Business Programs Around People

It’s doesn’t matter how you do business, what channels you use, and how you engage, sell or communicate. Fundamentally, it’s about people and human relationships. Technology may improve the way we do things, but we need to focus on the people on either end of the relationship, explained Nicole France, VP & Principal Analyst at Constellation Research.

During her interview, she discussed some of her latest research about the intersection and correlation of customer engagement and employee engagement. If your are employees are treated well, you will see much higher customer engagement and satisfaction due to the happiness of your employees. This is an extremely important piece to the equation that many companies don’t seem to understand. At the end of the day, people are always your most important asset.  

Marketing is Data-Inspired Not Data-Driven

DisrupTV also caught up with Mayur Gupta, CMO at Freshly. He’s a technologist who has transitioned over the years into the marketing realm. He deeply believes that it’s not an art and science, but science in art and art in science. You can’t isolate the two, especially with the increase of new technologies, such as AI and machine learning.

We aren’t being replaced. We have more opportunities to continue to add human value using science. There are so many breadcrumbs of data signals, and it’s not humanly possible to connect all of those pieces. How do you amplify AI combined with human empathy and value? It’s about finding the middle path to maximize your programs while supporting the people doing the day-to-day efforts.

This is just a small glimpse at the great advice shared during the show. Please check out the full discussions in the video replay here or the podcast.

Tune in every week for DisrupTV, hosted by Vala Afshar and R “Ray” Wang, on Fridays 11 AM PT/2 PM ET. Tomorrow is bright! Technology can transform leaders, teams, organizations and industries.

Data to Decisions Future of Work Marketing Transformation New C-Suite Next-Generation Customer Experience Tech Optimization Chief Customer Officer Chief Digital Officer Chief Executive Officer Chief Information Officer Chief Marketing Officer Chief People Officer Chief Revenue Officer

Aubrey Coggins

Constellation Research

Aubrey (Levinstone) Coggins manages Constellation's marketing and communications programs and is the producer of DisrupTV, a weekly Web series on innovation and the enterprise.  She previously served as a senior manager of corporate communications at Egnyte and held account roles at Access Communications and The Hoffman Agency. Born and raised in Texas, she received a bachelor's degree in Public Relations from The University of Texas at Austin – Hook ‘em!   ...

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With all the recent industry events and holidays, DisrupTV featured guests to share insights that align with these big themes, including HIMSS, IBM Think, Valentine’s Day, Leadership, AI and more!

Providing Better Patient Care through Data and Exponential Medicine

When it comes to healthcare, the industry has historically been slower to adopt the latest technologies due to strict regulations and outdated processes. Dr. Daniel Kraft, Chair for Medicine at Singularity University and Founder of Exponential Medicine, shared some of the big shifts happening in the industry.

With the increase of AI, wearables and analytics, these technologies can drastically change the type of care given to patients. Rather than filling out forms at each visit, the consistent data gives doctors a better indication of the issues based on long-term data rather than what’s going on at that exact moment when the patient is in the office or hospital. Unfortunately, the data is pretty siloed, so there’s still a long way to go. As we continue to connect the dots, there’s a big opportunity to go from curing to preventing by catching diseases before it’s too late or even before it develops.

With all the new, disruptive technology being tested, there was also a great discussion on the skillsets needed for the future doctors, nurses and other medical professionals. Will they need to learn coding? App development? Tech will not replace us, but it’s time to “upskill” and become multi-disciplinarians.

Deciphering the Power Genes

Wait, what genes? While we didn’t talk about healthcare and genetics, Maggie Craddock, President of Workplace Relationships and Author of “Power Genes: Understanding Your Power Persona--and How to Wield It,” shared some important leadership lessons. By understanding power styles, leaders can learn their emotional strengths and weaknesses to determine the best ways to manage and avoid self-sabotaging behaviors or power struggles. She covered storytelling, emotional instincts, career paths and workplace cultures. Be sure to check out the full interview for some fantastic advice for becoming a stronger leader.  

Jobs of Tomorrow and the Power of AI

The show transitioned into discussing the future of work and the impact of AI across all industries. The show caught up with Byron Reese, CEO and Publisher at Gigaom and author of “The Fourth Age.” While AI and technology may be disrupting organizations and forcing career shifts, he doesn’t believe we will lose jobs based on it. It will create new opportunities for different types of jobs.

“Can everybody do a job that is better or harder than what they do today?” The answer is yes.

Machines can’t do everyone’s jobs, and as long as we continue to educate and upskill our workforce, new jobs and opportunities will be opened with the technology assisting or augmenting the way we do business. The hope is that this provides better value, helps us find smarter outcomes based on data, and makes our work lives easier by assisting us in the monotonous tasks.  

This is just a small glimpse at the great advice shared during the show. Please check out the full discussions in the video replay here or the podcast.

Tune in every week for DisrupTV, hosted by Vala Afshar and R “Ray” Wang, on Fridays 11 AM PT/2 PM ET. Tomorrow is bright! Technology can transform leaders, teams, organizations and industries.

 

DisrupTV Episode 137, Dr. Daniel Kraft, Maggie Craddock, Byron Reese from Constellation Research on Vimeo.

Data to Decisions Future of Work New C-Suite Next-Generation Customer Experience Tech Optimization Chief Customer Officer Chief Digital Officer Chief Executive Officer Chief Financial Officer Chief Information Officer Chief Marketing Officer Chief People Officer Chief Revenue Officer

Aubrey Coggins

Constellation Research

Aubrey (Levinstone) Coggins manages Constellation's marketing and communications programs and is the producer of DisrupTV, a weekly Web series on innovation and the enterprise.  She previously served as a senior manager of corporate communications at Egnyte and held account roles at Access Communications and The Hoffman Agency. Born and raised in Texas, she received a bachelor's degree in Public Relations from The University of Texas at Austin – Hook ‘em!   ...

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As promised last week, we rolled out an additional 21 new and updated lists from the Constellation ShortList™ portfolio across our different coverage areas.

Below is the full list released today:

Artificial Intelligence and Machine Learning Best Of Breed Platforms - NEW
B2B Marketing Automation
Campaign to Commerce 
Cloud-Based BI & Analytics
Cloud-Based Performance Management
Data Cataloging
Employee Digital Workspaces
ERM/GRC 
European-Centric Talent Management Vendors
Field Service Management
Global HCM Suites
Global IaaS for NextGen Apps
Partner & Alliance Relationship Management (PARM)
Payroll Vendors for North American SMBS
Quantum Computing Platforms
Robotic Process Automation
Self-Service Data Preparation
Smart Services Digital Monetization Platforms
Social / Digital Media Listening / Monitoring / Engagement Platforms
Talent Management Suites
Work Coordination Platforms

Technology buyers use these reports to identify the services and products they need to achieve digital transformation. Products and services named to each Constellation ShortList meet the threshold criteria as determined by our analysts through client inquiries, partner conversations, customer references, vendor selection projects, market share and internal research. Constellation ShortList reports are part of Constellation’s open research library and are free to download. Updates are shared every six months.

 

Be sure to check back for the final set up updates next Wednesday! 
 

Data to Decisions Digital Safety, Privacy & Cybersecurity Future of Work Marketing Transformation Matrix Commerce New C-Suite Next-Generation Customer Experience Tech Optimization Chief Customer Officer Chief Digital Officer Chief Executive Officer Chief Financial Officer Chief Information Officer Chief Marketing Officer Chief People Officer Chief Procurement Officer Chief Revenue Officer Chief Supply Chain Officer

Doug Henschen

Former Vice President and Principal Analyst Constellation Research

Doug Henschen is former Vice President and Principal Analyst where he focused on data-driven decision making. Henschen’s Data-to-Decisions research examines how organizations employ data analysis to reimagine their business models and gain a deeper understanding of their customers. Henschen's research acknowledges the fact that innovative applications of data analysis requires a multi-disciplinary approach starting with information and orchestration technologies, continuing through business intelligence, data-visualization, and analytics, and moving into NoSQL and big-data analysis, third-party data enrichment, and decision-management technologies. Insight-driven business models are of interest to the entire C-suite, but most particularly chief executive officers, chief digital officers,…...

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IBM promises ‘AI Anywhere,’ but will customers trade one form of lock-in for another?

IBM Think, the company’s big annual event, visited San Francisco for the first time February 12-15, bringing some 30,000 customers, partners, press and analysts to the Moscone Center. What’s next for IBM and will it reignite growth?

Most of what I heard at Think 2019 seemed geared to existing IBM customers who are all-in on its stack. That’s good news for many long-time IBM customers, but I have to wonder whether more heterogeneous firms or entirely new customers will be attracted to what seemed like an all-IBM offering designed for multi-cloud deployment? Here’s my take on the big “AI Anywhere” announcement.

IBM Promises ‘AI Anywhere’

IBM’s Watson Anywhere promise, which was announced by CEO Ginni Rometty during her keynote and detailed in separate analyst and customer presentations, sounded compelling in principle. The idea is to facilitate a hybrid, multi-cloud world, and most organizations Constellation Research talks to accept that the combination of on-premises and cloud-based deployments will be a reality for some time to come. IBM’s envisioned “anywhere” deployment choices include on-premises and the IBM Cloud, of course, but also Amazon Web Services (AWS), Microsoft Azure (Azure), Google Cloud Platform (GCP) and RedHat Openshift and OpenStack (see IBM Watson Anywhere slide, below).

 

Source: IBM

The “Watson Anywhere” offerings described at Think showed IBM’s complete stack, including the AI options and the underlying information architecture (IA). IBM will use the Kubernetes and containerization capabilities of (the confusingly named) IBM Cloud Private (ICP) to deploy all or parts of the portfolio on the on-premises, private cloud and public-cloud options listed above. IBM’s multi-cloud offering on AWS will be the first of IBM's third-party cloud deployment options to be introduced this year. IBM executives often use the line “there’s no AI without IA,” and the slide below seems to suggest that IBM's AI is inextricably tied to its IA, meaning IBM Cloud Private for Data (ICP/D), but that's not the case. You can take more of an a la carte approach, as I discuss below, but execs did a better job of detailing the IBM stack than they did of explaining the modularity and flexibility of the portfolio to work with the components and services that customers might use on other public clouds.

Source: IBM

As for the IBM stack, ICP/D bundles together microservices-enabled capabilities to collect, organize, and analyze data, as shown in the slide below. The “collect” services embedded in ICP/D include the Db2 family (Db2 itself, Db2 Warehouse, Db2 Event Store) and Hadoop, Spark and IBM BigSQL. The “organize” services include capabilities from the InfoSphere brand, including DataStage integration, cleansing, data masking and governance capabilities. The “analyze” aspects of ICP/D include foundations from SPSS, Cognos and Watson Studio. There are also open source technologies in the mix -- like Hadoop, Spark, Elastisearch, Flink and more -- but as you can see below, there are a lot of IBM technologies under the hood in ICP/D.

IBM Cloud Private For Data

Source: IBM

MyPOV on IBM’s Multi-cloud Offering

IBM executives argued that Watson Anywhere will help companies break down the “walled gardens,” meaning various forms of vendor lock-in, on the major public clouds. But I doubt many customes will want to go to the opposite extreme of locking into all IBM technologies wherever they choose to deploy workloads. I see those interested in multi-cloud as more likely to be interested in mixing and matching capabilities, including some native to those third-party clouds, because they 1. Have significant amounts of data on those clouds, 2. Run significant numbers of applications on those clouds and/or 3. Want to use best-of-breed capabilities available on those clouds.

In my recent case study report on Royal Dutch Shell, Daniel Jeavons, the company’s general manager of data science, explained that the energy giant is using both AWS and Azure, tapping what it thinks of as interchangeable, but low-cost and quickly scalable information architecture available on each cloud. For example, Shell uses Redshift Spectrum, S3, Databricks, MySQL, Spark and Hadoop services on AWS and what Jeavons described as more-or-less equivalent services on Azure, including Azure SQL Data Warehouse, Azure Blob Storage, Databricks and MySQL, Spark and HDInsight.

Shell sees what it describes as its “data science platform” as the part that it wants to be portable across hybrid and multi-cloud deployments. That platform is a mix of non-cloud-specific software including Alteryx, MATLAB, Python, R, and R Studio. So in Shell’s case, the IA is seen as interchangeable while the AI and data-science capabilities – and the models developed thereon – are the prized part that the company wants available in hybrid- and multi-cloud fashion, applicable wherever data lives.

IBM execs did acknowlede, when asked, that there’s nothing preventing customers from deploying individual components of its modular AI stack. To me, some of the more attractive components of the overall stack are Watson Studio, which includes a nice collection of open source frameworks, and Watson OpenScale, which addresses the monitoring and optimization aspects of the model-development-and-deployment lifecycle often neglected in data science offerings. OpenScale also addresses model interpretability and bias detection, which are emerging as important challenges. If you just want to use Watson Studio and OpenScale, you could use ICP (without the “for Data,” IA part) to deploy just those components on the range of IBM’s hybrid and multi-cloud deployment options. As show below, for example, Watson Studio and OpenScale clould run on AWS or Azure with those clouds being the runtime environment.

Source: IBM

The advantage of a more a la carte approach would be, for example, bringing a consistent data science and model-management environment to a range of deployments, drawing on data where it lives (assuming it’s already on that cloud) rather than moving it or replicating it onto a separate platform (ICP/D running on IaaS). But instead of talking up flexibility and choice, IBM spoke to IBM customers about running the IBM stack on rival clouds using a bare minimum of capabilities from those clouds.

I suppose it’s a breakthrough that IBM is even acknowledging the customer desire to run workloads on rival clouds – something Microsoft and Oracle don’t discuss. But if you’re going to talk up multi-cloud support, in my book you might as well talk up the ability to work with data where it lives and bring what the customer loves most (and not everything) to a third-party cloud. I wouldn't expect IBM execs to talk up the components and services customers might want to use on other clouds, but it would have helped the deploy-anywhere story to hear more about the modularity of the portfolio and the availability of REST APIs and more to play nicely on third-party clouds.

Data to Decisions Tech Optimization IBM Chief Information Officer Chief Digital Officer Chief Analytics Officer Chief Data Officer

Aubrey Coggins

Constellation Research

Aubrey (Levinstone) Coggins manages Constellation's marketing and communications programs and is the producer of DisrupTV, a weekly Web series on innovation and the enterprise.  She previously served as a senior manager of corporate communications at Egnyte and held account roles at Access Communications and The Hoffman Agency. Born and raised in Texas, she received a bachelor's degree in Public Relations from The University of Texas at Austin – Hook ‘em!   ...

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When it comes to diversity in leadership and your workforce, the customers impacted by disruptive products, and your affiliated communities related to company’s success or personal network growth, it’s important to remember that people are the backbone. DisrupTV dug deep on the people behind the tech through some insightful interviews.

It’s time to Increase Diversity and Women in STEM

Julia Taylor Kennedy, EVP at Center for Talent Innovation, shared some of her findings from the “Wonder Women in STEM” study and discussed what we need to do to elevate women and diversify in these areas. In colleges, the numbers are good: 50% of college grands in STEM are women; 40% at graduate level. When looking in the workforce, however, only 30% are women.

How do we fix this gap? Is it equal pay? Engagement? Communities? Diversity in leadership? Some companies, like Salesforce, are doing a great job with building diversity for women and other minority groups. To make change and bring diversity in STEM and across other fields, it starts at the top by having executives in the C-Suite representing these groups and keeping diversity top of mind. It also comes down to purpose, pay, and having connection through communities and even to the customers they serve.

Building Trust Across Your Organization and Customers

Steve Murphy, Chief Executive Officer at Epicor, shared some of the top trends in manufacturing and the impact of cloud and other technologies facing customers today. By offering advice, knowledge and choices, customers will build the trust needed to do long-term business with you and also give them the confidence to move into new technologies needed to compete in today’s environment.

He also shared some fantastic advice as a veteran CEO and executive. As a leader and especially working directly with customers, product knowledge is essential. Set time in your week to study–really know what you are talking about when it comes to customers’ requirements and pain points. Get into the weeds, understand the ins and outs of the product, and provide value and support to customers.

How are We Impacted by Technology – Customers and Employees?

In our final segment, DisrupTV caught up with Holger Mueller, Vice President and Principal Analyst at Constellation Research, to learn more about his latest research and get a quick grammar lesson on how to properly pronounce “Davos.” Be sure to check out the jam-packed interview on enterprise acceleration, next-gen apps, HR tech, and AI. Learn about the trends and what this means for your people – employees, partners, customers and community.

This is just a small glimpse at the great advice shared during the show. Please check out the full discussions in the video replay here or the podcast.

Tune in every week for DisrupTV, hosted by Vala Afshar and R “Ray” Wang, on Fridays 11 AM PT/2 PM ET. Build good karma by empowering people across your community.

 

 

DisrupTV Episode 136, Featuring Julia Taylor Kennedy, Steve Murphy, Holger Mueller from Constellation Research on Vimeo.

Data to Decisions Future of Work Marketing Transformation Matrix Commerce New C-Suite Next-Generation Customer Experience Tech Optimization Chief Customer Officer Chief Digital Officer Chief Executive Officer Chief Information Officer Chief Marketing Officer Chief People Officer Chief Revenue Officer

R "Ray" Wang

Principal Analyst and Founder Constellation Research

R “Ray” Wang is the CEO of Silicon Valley-based Constellation Research Inc. He co-hosts DisrupTV, a weekly enterprise tech and leadership webcast that averages 50,000 views per episode and blogs at www.raywang.org. His ground-breaking best-selling book on digital transformation, Disrupting Digital Business, was published by Harvard Business Review Press in 2015. Ray's new book about Digital Giants and the future of business, titled, Everybody Wants to Rule The World was released in July 2021. Wang is well-quoted and frequently interviewed by media outlets such as the Wall Street Journal, Fox Business, CNBC, Yahoo Finance, Cheddar, and Bloomberg. Short Bio R “Ray” Wang (pronounced WAHNG) is the Founder, Chairman, and Principal Analyst of Silicon Valley-based Constellation…...

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IBM Gains Mojo On Cloud Vision and Shows Strength in Digital Ecosystems

Dreaming of warmer pastures in Las Vegas and golf with colleagues, customers, partners, prospects, and employees slogged through the February rain of San Francisco in Moscone Center for the second iteration of IBM Think. Think 2019 had many highlights beyond the lukewarm "second chapter" of the cloud keynote by CEO, Ginni Rometty (see Figure 1):

• Watson Assistant and Watson OpenScale broadens distribution on public clouds and breaks AI vendor lock-in on apps but not at the platform level.
• New digital ecosystems at Hyundai Card, Cigna, Media Ocean, Sentara show strength of IBM Blockchain
• Science Slam showcases why faster concept to commercialization at IBM Research will power innovation
• Project Debater demonstrates how far IBM’s NLP and AI capabilities can react and craft complex arguments
• IBM Cloud Integration Platform speeds up app deployment and supports hybrid cloud deployments
• IBM Services for Multicloud helps breaks cloud vendor lock-in but not at the platform level.
• IBM Cloud Hyper Protect Crypto Service deploys IBM LinuxONE mainframes to provide FIPS 140-2 level 4 encryption key management technology
• IBM Cloud Private and HCL Cloud Native Labs will help migrate ISV solutions to IBM Cloud
• IBM Managed Security Services Provider Program wins praise from partners building security practices
• Clients cheer for tech refresh of POWER9 for IBM i and 7.3 TR 4. AS/400 gets more modernization

Figure 1. IBM Gains Mojo On Cloud Vision and Shows Strength in Digital Ecosystems

Your POV.

Will the discussions in Davos make a difference? Can leaders come together? Add your comments to the blog or reach me via email: R (at) ConstellationR (dot) com or R (at) SoftwareInsider (dot) org.

Please let us know if you need help with your Digital Business transformation efforts. Here’s how we can assist:

• Developing your digital business strategy
• Connecting with other pioneers
• Sharing best practices
• Vendor selection
• Implementation partner selection
• Providing contract negotiations and software licensing support
• Demystifying software licensing

Reprints can be purchased through Constellation Research, Inc. To request official reprints in PDF format, please contact Sales .

Resources And Related Research

• Research Report: Improving Go-to-Market Results with Constellation’s ACF January 16, 2019
• Event Report: Retailers Navigate Exponential Tech Amidst New Business Model Shifts #NRF2019 January 16, 2019
• Trends: Constellation 2018 Enterprise Awards January 3, 2019
• Monday’s Musings: What’s Up With Big Tech Stocks? The Insider View For 2019 December 24, 2018
• Big Idea: December 10th, The Future Of The Internet And Human Rights In A Digital Age November 26, 2018
• Event Report: @GCPCloud A Few Steps Closer To Enterprise Ready #GoogleNext18 July 27, 2018
• Best Practices: Seven Steps To Success In Enterprise Blockchain June 21, 2018
• News Analysis: Adobe Completes Campaign To Commerce With $1.68B Magento Acquisition May 22, 2018
• Event Report: @ServiceNow Transforms From #ITSM To Experience Orchestration #know18 May 10, 2018
• Monday’s Musings: Seven Common Failures Plague Board Room Strategy In Digital Transformation May 7, 2018
• Monday’s Musings: Designing Five Pillars For Level 1 Artificial Intelligence Ethics March 26, 2018
• Digital Transformation Digest: Amazon AR View For Android, SAP Leonardo In Telecom and Cars, MIT AI Chip Makes Neural Networks Mobile February 27, 2018
• Digital Transformation Digest: Mobile World Congress and 5G, Samsung Galaxy S9 and Google Assistant Gets A Boost February 26, 2018
• Event Report: Microsoft Biz Apps Analyst Day Highlights Strategic Transformation #MSBizApps February 14, 2018
• Digital Transformation Digest: Oracle Bets Big On Cloud, Eye On Amazon Domination, and New Investments In Enterprise Tech February 13, 2018
• Digital Transformation Digest: Arizona Accepts Crypto For Tax, Google Rumored With iMessage Competitor, HomePods Sound Good February 12, 2018
• Research Report: Constellation’s Futurist Framework (PESTEL) – The Societal Outlook Pre @Davos #WEF18 January 18, 2018
• Research Report: Constellation’s Futurist Framework (PESTEL) – The Economic Outlook Pre @Davos #WEF18 January 17, 2018
• Research Report: Constellation’s Futurist Framework (PESTEL) – The Political Outlook Pre @Davos #WEF18 January 16, 2018
• Monday’s Musings: Want AI Ethics? Learn From These Four Movies/TV Shows! December 3, 2017
• Research Report: What’s Top Of Mind From SAP Customers December 19, 2017
• Research Report: Demystifying Artificial Intelligence November 16, 2017
• Personal Log: What I’m Thankful For This Year November 23, 2017
• Monday’s Musing: Infinite Ambient Orchestration November 6, 2017
• Tuesday’s Tip: Know When To Automate With Artificial Intelligence September 19, 2017
• Personal Log: Congratulations To Constellation’s BT-150 Winners #BT150 September 6, 2017
• Event Invitation: Radical Candor Author Kim Scott Delivering Keynote at Connected Enterprise 2017 August 29, 2017
• Monday’s Musings: Part 1 of 4 – What Top CMO’s Care About (Demand Gen Persona) August 28, 2017
• Research Summary: Constellation ShortList™ Integration Platform as a Service (IPaaS) August 13, 2017
• Research Summary: Constellation ShortList™ Synchronous Ledger and Blockchain Platforms August 13, 2017
• Event Report: FinancialForce #FFComm17 June 22, 2017
• Research Summary: The Future of Customer Experience (CX) is Orchestrated Engagement June 15, 2017
• Research Summary: Nine Starting Points For Digital Transformation In Manufacturing May 10, 2017
• Research Summary: Artificial Intelligence Delivers Mass Personalization In Commerce April 17, 2017
• Research Summary: How Ensono Used Workday Finance And HR Cloud To Innovate And Save Money April 12, 2017
• Event Report: NASSCOM #NILF17 Highlights Need For Re-Skilling And Move Beyond Trump February 18, 2017
• Personal Log: Leading CXO Influencer, Dion Hinchcliffe (@dhinchcliffe) Joins Constellation Research April 3, 2017
• Event Report: #GoogleNext17 On Path To Enterprise Ready March 9, 2017
• Tuesday’s Tip: Seven Universal Factors Why Technology Firms Fail January 10, 2017
• Monday’s Musings: Dynamic Leadership – A Responsive And Responsible Approach #Davos #WEF17 January 2, 2017
• Monday’s Musings: Why A Bi-Modal Approach to Digital Transformation Is Just Stupid December 12, 2016
• Monday’s Musings: Secrets Behind Building Any AI Driven Smart Service November 28, 2016
• Trends: Five Data Center Trends For 2017 November 12, 2016
• News Analysis: America In An @RealDonaldTrump Era – Everything International Clients Need To Know PESTEL Part 1. November 10, 2016
• Research Summary: Constellation’s AstroChart For Business Trends, Q4 2016 October 18, 2016
• Research Summary: Constellation’s AstroChart For Tech Trends October 17, 2016
• News Analysis: @Adobe @Microsoft Partner Up For Marketing Cloud, Azure and #AI #MSIgnite September 26, 2016
• Monday’s Musings: Understand The Spectrum Of Seven Artificial Intelligence Outcomes September 18, 2016
• Tuesday’s Tip: Seven Factors For Precision Decisions In Artificial Intelligence August 23, 2016
• Research Summary: Samsung Galaxy Note7 More Enterprise-Ready Than Ever August 16, 2016
• Monday’s Musings: CXOs Seek Enterprise-Grade Mobile Solutions Despite Seven Barriers August 16, 2016
• Research Summary: [VIDEO] Inside Constellation’s Futurist Framework August 9, 2016
• Research Summary: Infor Partners with Clients to Deliver on Digital Transformation August 4, 2016
• News Analysis: Plex Adds Supply Chain Planning With DemandCaster Acquisition August 9, 2016
• News Analysis: Oracle’s $9.3B Acquisition Of Netsuite Is About Cloud Consolidation July 28, 2016
• Best Practices: Five Critical Success Factors To Digital Transformation July 10, 2016
• Monday’s Musings: The Post #BREXIT Analysis, What’s Next? June 27, 2016
• Research Summary: Workday Release 26 Beefs Up Cloud Software for Financial Management June 9, 2016
• Personal Log: Pulse Shootings And The State Of America June 12, 2016
• News Analysis: Acquisition Brings Salesforce Customers To The Commerce Party June 3, 2016
• Monday’s Musings: Data – The Foundation Of Real-Time Digital Business May 23, 2016
• Research Summary: The Algorithm of You – How IoT Transforms and Differentiates Customer Experience May 12, 2016
• Research Summary: HOLMES Puts Wipro in the Forefront of Cognitive Computing May 10, 2016
• Research Summary: Why Live Engagement Marketing Supercharges Event Marketing May 6, 2016
• Research Summary: Reltio Powers Data-Driven Applications on a Modern Platform-as-a-Service May 4, 2016
• Research Summary: SAP User Experience-as-a-Service April 27, 2016
• Research Summary: How Shaw Used NetSuite To Create Two-Tier ERP March 21, 2016
• Research Summary: FinancialForce Spring Release Shows Innovation In Personalization And Collaboration March 1, 2016
• Monday’s Musings: Why Digital Transformation Must Move Beyond The Hiring Of A Chief Digital Officer April 25, 2016
• Monday’s Musings: The Four Personas Of The Modern CMO In A Digital World April 11, 2016
• Event Report: Business Transformation Top Of Mind For Microsoft Envision #ENV16 Attendees April 7, 2016
• Event Report: A New Platform For The Digital Economy #Davos16 #WEF January 28, 2016
• Event Report: The Transformation of Finance #Davos16 #WEF January 28, 2016
• Event Report: The Future Of Jobs From #Davos16 #WEF January 20, 2016
• Event Report: The @Wipro @FT Dinner, Man vs Machine, Does It Have To Be Either/Or? #Davos2016 #WEF #WEFTalks January 19, 2016
• Event Report: The Weekend Before Davos And The Dawn Of The Fourth Industrial Revolution January 16, 2016
• News Analysis: In Search Of Growth Amidst Digital Disruption January 8, 2016
• News Analysis: SAP User Base In The UK and Ireland Ready For Digital Transformation But Organizations Remain Cautious Of Vendor Claims To Assist November 24, 2015
• Monday’s Musings: Reflecting On Five Years Of Disrupting The Industry Analyst Business November 16, 2015
• Monday’s Musings: Avoiding Cloud Vendor Lock-In October 25, 2015
• Monday’s Musings: Dealing With The Startup Who Went Public And Is Now Arrogant As Hell October 11, 2015
• Event Report: @AirWatch #AWConnect 2015 Shows Shift From EMM To Platform September 23, 2015
• Tuesday’s Tip: IOT and The Death Of OmniChannel Non-sense In Customer Experience September 22, 2015
• Event Invitation: Webinar on The American Eagle Story- Competing On Experiences And Outcomes In A Mobile World September 15, 2015
• Event Invitation: Webinar on Building Win-Win Relationships With Oracle September 12, 2015
• Event Invitation: Tweet Chat on Managing #ShadowIT September 6, 2015
• News Analysis: @Cisco and @Apple Team Up At #GSX August 31, 2015
• Event Invitation: Come Join Us For A Silicon Valley CXO Day At Constellation’s Connected Enterprise #CCE2015 August 26, 2015
• News Analysis: @Infosys Announces Three New Service Lines #AiKiDō August 20, 2015
• News Analysis: @Oracle Announces Agreement To Acquire Marketing Cloud A/B Testing Firm @Maxymiser August 20, 2015
• News Analysis: @Infor Acquires @GTNexus for $675M August 11, 2015
• News Analysis: Inside Alphabet – G Is For Google August 10, 2015
• News Analysis: Infosys One-Year After Vishal Sikka August 4, 2015
• Event Report: Sage Summit 2015 Shows A Refocus On The Future Of The SMB Customer July 29, 2015
• News Analysis: Inside The Rationale Behind @LinkedIn Turning Off Its CSV Connections Download Tool July 25, 2015
• News Analysis: How @LinkedIn Is Creating A Personal Data Hostage Crisis For Its Users July 25, 2015
• Tuesday’s Tip: Apply For A SuperNova Award – Recognize Leaders In Digital Business July 21, 2015
• Book Summary: Lesson 10 From Disrupting Digital Business – Segment By Digital Proficiency Not Age July 12, 2015
• Book Summary: Lesson 9 From Disrupting Digital Business – Deliver Intention Driven, Mass Personalization At Scale July 2, 2015
• Book Summary: Lesson 8 From Disrupting Digital Business – Democratize Distribution With P2P Networks June 22, 2015
• Webinar Invite: Delivering on Continuity – The Future of Marketing June 15, 2015
• Book Summary: Lesson 7 From Disrupting Digital Business – Humanize Digital With Digital Artisans June 14, 2015
• Book Summary: Lesson 6 From Disrupting Digital Business – Win With Network Economies June 10, 2015

Disclosures

Although we work closely with many mega software vendors, we want you to trust us. For the full disclosure policy,stay tuned for the full client list on the Constellation Research website. * Not responsible for any factual errors or omissions. However, happy to correct any errors upon email receipt.

Constellation Research recommends that readers consult a stock professional for their investment guidance. Investors should understand the potential conflicts of interest analysts might face. Constellation does not underwrite or own the securities of the companies the analysts cover. Analysts themselves sometimes own stocks in the companies they cover—either directly or indirectly, such as through employee stock-purchase pools in which they and their colleagues participate.

As a general matter, investors should not rely solely on an analyst's recommendation when deciding whether to buy, hold, or sell a stock. Instead, they should also do their own research—such as reading the prospectus for new companies or for public companies, the quarterly and annual reports filed with the SEC—to confirm whether a particular investment is appropriate for them in light of their individual financial circumstances.

Copyright © 2001 – 2019 R Wang and Insider Associates, LLC All rights reserved.

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Tech Optimization Innovation & Product-led Growth Next-Generation Customer Experience Data to Decisions Future of Work Digital Safety, Privacy & Cybersecurity amazon AI Blockchain ML Machine Learning LLMs Agentic AI Generative AI Analytics Automation business Marketing SaaS PaaS IaaS Digital Transformation Disruptive Technology Enterprise IT Enterprise Acceleration Enterprise Software Next Gen Apps IoT CRM ERP finance Healthcare Customer Service Content Management Collaboration Leadership Chief Customer Officer Chief Digital Officer Chief Executive Officer Chief Financial Officer Chief Information Officer Chief Marketing Officer Chief People Officer Chief Procurement Officer Chief Revenue Officer Chief Supply Chain Officer Chief Technology Officer Chief AI Officer Chief Data Officer Chief Analytics Officer Chief Information Security Officer Chief Product Officer Chief Experience Officer

Aubrey Coggins

Constellation Research

Aubrey (Levinstone) Coggins manages Constellation's marketing and communications programs and is the producer of DisrupTV, a weekly Web series on innovation and the enterprise.  She previously served as a senior manager of corporate communications at Egnyte and held account roles at Access Communications and The Hoffman Agency. Born and raised in Texas, she received a bachelor's degree in Public Relations from The University of Texas at Austin – Hook ‘em!   ...

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We’re excited to announce the latest updates to the Constellation ShortList™ portfolio. Today, we released 22 new and updated lists from across our coverage areas. More to come over the next three weeks! 

Below is the full list released today:

Artificial Intelligence & Machine Learning Cloud Platforms - NEW
Augmented Meeting Services
Cloud-Based Machine Learning & Deep Learning Platforms - NEW
Customer Loyalty
Digital Adoption Platforms
Digital Canvas Workboards
Enterprise Cloud Finance Apps
Enterprise Low-Code Tools and Platforms
Healthcare Clinical Communication - NEW
Learning Marketplaces
Location Data Services
Marketing Analytics
Medical Device Security - NEW
Next-Generation Computing Platforms - NEW
North American Talent Acquisition Vendors - NEW
PaaS Tool Suites for Next Gen Apps
Sales Force Automation
Sales Productivity
Self-Service Advanced Analytics & Machine Learning
Smart, Augmented Business Intelligence and Analytics
Virtual Care Platforms - NEW
Workforce Management Suites

Technology buyers use these reports to identify the services and products they need to achieve digital transformation. Products and services named to each Constellation ShortList meet the threshold criteria as determined by our analysts through client inquiries, partner conversations, customer references, vendor selection projects, market share and internal research. Constellation ShortList reports are part of Constellation’s open research library and are free to download. Updates are shared every six months.

Be sure to check back for updates over the next two Wednesdays! 
 

Data to Decisions Digital Safety, Privacy & Cybersecurity Future of Work Marketing Transformation Matrix Commerce New C-Suite Next-Generation Customer Experience Tech Optimization Chief Customer Officer Chief Digital Officer Chief Executive Officer Chief Financial Officer Chief Information Officer Chief Marketing Officer Chief People Officer Chief Procurement Officer Chief Revenue Officer Chief Supply Chain Officer