Adobe set a vision that moves from using AI to create single assets to AI agents that can run creative workflows in way the combines craft and scale, leaves humans in control and c...
Personal AI agents like Meta's Muse and Instinct are appearing on earnings conference calls as an opportunity to be tapped. Enterprises are saying that traffic from personal AI age...
With Airbnb's third quarter earnings, CEO Brian Chesky made the case that the company is back into growth mode. The company put up revenue growth of 19% in the third quarter and th...
HubSpot’s road to outcome-based pricing for AI agents remains bumpy. Large customers want proof AI agents can deliver outcomes as buying cycles elongate and smaller enterprises are...
When Parag Jain took on a cloud and infrastructure optimization effort at Picarro, the goal wasn’t simply to spend less. It was to make the company’s technology foundation more eff...
Aside from Cresta, Salesforce has been shopping of late. Last week, Salesforce said it would acquire Rune Technologies to bolster its Salesforce Missionforce efforts for the US gov...
Last night, at the 16th annual SuperNova Awards Gala at Connected Enterprise, we celebrated the organizations and leaders driving some of the most transformative business initiativ...
For 2027, the AI playbook is going to include a lot of volatility, build your own approaches, agentic AI at scale, governance headaches and a focus on humans on multiple fronts. ...
In this ShortList Spotlight, Constellation analysts Liz Miller and R quot;Rayquot; Wang discuss why Cognizant earned a place on the ShortList for Customer Experience and Operations...
Meta said it will continue to invest heavily in AI infrastructure, but can't predict how efforts like Muse, Muse Wonder and Meta Enterprise Platform will juice growth beyond its co...
Microsoft launched Microsoft Contact Center Intelligence in public preview in a move that keeps existing systems in place, but adds an agentic AI layer that can add context to cust...
On DisrupTV Episode 452, chronobiology expert Camilla Kring and Conga CMO Celia Fleischaker explored two ways AI is changing work: by helping people work in sync with their lives, ...
Levi Strauss Co. guessed wrong on the popularity of loose fit jeans in the US and saw sales drop off in its direct-to-consumer business. In addition, Levi's marketing and back-to-...
Sierra and Meta along with a group that includes Genesys, Instinct, Rocket, Shopify, Stripe and Walmart launched Personal Agent Protocol to define how a personal AI agent should in...
Enterprises are starting to rewrite themselves to become AI native. The efforts are just starting, but you can see the signs as a wide range of industries and companies start to re...
McDonald's laid out its three year roadmap with a plan called McDonald's Next that includes a heavy dose of AI, an $8.5 billion investment in improvements and 250 basis points of r...
UserTesting said it will rebrand as Auros, which will aim to leverage its network of 7.6 million verified people to train, evaluate and improve AI experiences. ...
Aligning AI projects to business outcomes, model routing, governance, perpetually rewriting software, process and managing humans were core topics at Constellation Research’s AI Fo...
Meta started the personal AI agent parade with Muse, but others are queuing up quickly. Are you ready for bring your own AI agent to work, agentic experiences and more AI governanc...
Salesforce is targeting $63 billion in revenue by 2030 and laid out a plan to deliver AI value to enterprises as well as capture a good bit of its own. Here's a look at what custom...
