Insights

Constellation Insights
November 12, 2025

IBM launches IBM Quantum Nighthawk processor

IBM launched its most advanced quantum processor, IBM Quantum Nighthawk, and announced its IBM Quantum Loom, an experimental processor that demonstrates all of the processor components for fault-tolerant quantum computing.

Constellation Insights
November 9, 2025

A look at the intersection of AI and customer experience

Artificial intelligence and customer experience are a common intersection on earnings conference calls as enterprises. Companies are looking to connect the dots between lifetime value of a customer, driving revenue and hybrid approaches that meld technology and humans. Here's a look at some of the CX efforts detailed in recent days.