7:00am - 8:30am, Oct 24

Nothing beats a hearty breakfast to get you energized for Day 2.  Set up 1:1's with your fellow change agents and get that last East Coast and European conference call in before the day kicks off!Read more

Day 2 The Recap and Welcome

8:30am - 8:35am, Oct 24

Day 2 kicks off with some real-world discussions on serious issues from governance, lessons learned, data privacy, and industry insights.  Take the time to ask questions and share your insights!Read more

Dennis Kanemitsu

Chief Operating Officer and President, Constellation Research, Inc.

Keynote: Scott McNealy

8:35am - 9:10am, Oct 24

Scott McNealy (Keynote Speaker)

Chairman, Wayin and

R "Ray" Wang (Host)

Principal Analyst and Founder, Constellation Research

Industry Insights: Lessons Learned In Real World Digital Transformation

9:30am - 9:50am, Oct 24

Dion Hinchcliffe (Moderator)

VP and Principal Analyst, Constellation Research

Ben Haines

Senior Vice President & Chief Information Officer, Oath

Jay Ferro

CIO, Quikrete

Jean-Claude Viollier

Executive Vice President, Capgemini

Laurie Tolson

Chief Digital Officer (CDO), GE Transportation

Victor Fetter

Chief Digital Officer and Chief Information Officer, Vertivco

Brain Trust: Inherent Personal Data And Data Privacy As A Human Right

10:45am - 11:05am, Oct 24

In a digital age where inherent personal data (i.e. social media, location information, genetics, etc.) powers digital business models, humanity faces a crisis on privacy.  Property rights have evolved over the centuries with title for land rights, and patents for intellectual property.  What will privacy and ethics look like in the future?  Will inherent perosnal data gain privacy rights? Learn what the ethics and human rights will look like in a digital era from our panel of renown experts.Read more

Tricia Wang (Moderator)

Co-Founder, Sudden Compass

Richie Etwaru

Co-Founder and CEO,

G Nagesh Rao

AAAS-Lemelson Invention Program Advisor., Eisenhower Fellow

Esteban Kolsky

Principal and Founder, Think Jar, LLC

Industry Insights: The Future of Healthcare

11:05am - 11:25am, Oct 24

David Chou (Moderator)

Vice President / Chief Information & Digital Officer, Children's Mercy Kansas City

Michael Skaff

Chief Operating Officer, Jewish Senior Living Group

Dr. Tina Moen

Deputy Chief Health Officer at Watson Health, IBM

Joel Vengco

Senior Vice President and Chief Information Officer, Bay State Health

Rahul Patel

EVP & GM, Healthcare and Life Sciences, Persistent Systems, Inc.

Industry Insights: Digital Health And Life Sciences

11:25am - 11:45am, Oct 24

Stephanie Wander (Moderator)

Lecturer, USC Suzanne Dworak-Peck School of Social Work

Dirk Schapeler

VP Digital Innovation , #G4A team Bayer

Ramon Garcia

Senior Partner - Global Head Consulting and Digital, Healthcare and Life Sciences , Wipro

Rohit Nambisan

Head of Digital Product, Roivant Sciences

Dr. Shari Langemak

Director, Innovation , Cereneo

Industry Insights: Digital Sports Panel

11:45am - 12:05pm, Oct 24

Paul Greenberg (Moderator)

President, The 56 Group, LLC

Jonathan Becher

President, Sharks Sports & Entertainment

Jerry Drobny

Vice President of Strategic Revenue Services, San Francisco Giants

Neda Tabatabaie

Vice President of Business Intelligence, Sharks Sports and Entertainment

David West

Advisor, Zoetic Global


12:05pm - 1:05pm, Oct 24

Chef Pringle heads up Navio, the refined seafood restaurant at The Ritz-Carlton, Half Moon Bay.  Join us for lunch as he deftly combines subtle coastal flavors with fresh textures and savory accompaniments. Under the careful supervision of the chef, Navio presents innovative yet approachable cuisine that celebrates the bounty of the sea.Read more

Big Idea Keynote: Kare Anderson Say It Better

1:05pm - 1:50pm, Oct 24

In our tech-enabled world bad and good can hit faster, travel farther and become more contagious. Thus, more than wealth, talent, hard work or even charisma, the most valuable individuals are those who can recruit the right team to seize opportunities, solve problems and innovate faster and better than others. They share three “mutuality minded” traits: capacity to connect with unexpected allies who have complementary talents, ability to recognize methods that leverage value for all participants and be more deeply connected and widely quoted. Kare literally demonstrates concrete cues to...Read more

Kare Anderson (Keynote Speaker)

Emmy Award Winning Journalist and Motivational Speaker

Vala Afshar (Host)

Chief Digital Evangelist,, Co-Founder and Co-Host, DisrupTVShow

CR Talk: Customer Engagement: Necessary, Nice or Not?

2:10pm - 2:25pm, Oct 24

Behind all the complexities of strategies, frameworks, programs, and systems that are involved in identifying how much businesses involve themselves with customers, lies a simple premise: If a customer likes you and continues to like you, they will continue to do business with you, if they don’t, they won’t. As simple as that is, being able to engage customers in a world that they not only feel empowered but at times entitled leads to some pretty difficult decisions on what those strategies, frameworks, programs and systems are. A failure means a potential devastating loss of customers –...Read more

Paul Greenberg

President, The 56 Group, LLC

Esteban Kolsky (Host)

Principal and Founder, Think Jar, LLC

Industry Insights: Future of CX and Commerce

2:25pm - 2:50pm, Oct 24

Cindy Zhou (Moderator)

Chief Marketing Officer, Level Access

Andrea Chin

Executive Director, The Estée Lauder Companies Inc.

Esteban Kolsky

Principal and Founder, Think Jar, LLC

Inhi Cho Suh

General Manager of Watson Customer Engagement, IBM

Liz Miller

Senior Vice President of Marketing, The CMO Council

James Norwood

Executive Vice President Strategy, Chief Marketing Officer, Episerver

Brain Trust: Fireside Chat With Globally Renown Innovation Pioneers

2:50pm - 3:15pm, Oct 24

Join two of the leading innovation pioneers for an engaging and dynamic discussion with Vala Afshar on how to spark creativity and take innovation from concept to commercialization.   Hear what's worked, what's failed, and what leading organizations have learned over the past two decades in their quest to spur innovation and achieve growthRead more

Vala Afshar (Moderator)

Chief Digital Evangelist,, Co-Founder and Co-Host, DisrupTVShow

John Kao

Founder and (Mr. Creativity), Edgemakers

Saul Kaplan

Founder and Chief Catalyst, Business Innovation Factory

Phil Komarny

VP, Innovation, Salesforce

Industry Insights: Possible Post-Nation State and Other Future of Governance Scenarios

3:30pm - 4:00pm, Oct 24

Hear from three of the leading Change Agents with significant experience and leadership in the rapidly evolving space of how we live and co-exist in the 21st century. As we live more of our lives around different aspects of the Internet, questions of local and global governance, civil plurality, differing public priorities, how to address misinformation, and how will we organize as communities arise. The decade ahead will challenge conventional notions of organizing solely by nation-states and have significant impacts on both private and public sector endeavors alike.Read more

Dr. David Bray (Moderator)

Executive Director, People Centered Internet

Jennifer "JJ" Snow

Innovation Officer, US SOCOM

Dr. Karen Croxson

Deputy Chief Economist , Financial Conduct Authority

Marci Harris

Co-Founder and CEO, POPVOX

Brain Trust: Automation, Robotics, and The Future of Work

4:20pm - 4:45pm, Oct 24

Alan Lepofsky (Moderator)

Vice President of Evangelism, Quip

Dan Adika

Co-Founder, WalkMe Inc.

Lalit Khandelwal

Executive Vice President, Capgemini

Liza Lichtinger

Owner, Future Design Station

Shail Khiyara

Chief Marketing and Experience Officer, Blue Prism

Casey Tart

Vice President, Global Service Desk Transformation Lead and Americas Operations , Credit Suisse

Brain Trust: Beyond The Future of Work, The New Employee Experience

4:45pm - 5:10pm, Oct 24

Alan Lepofsky

Vice President of Evangelism, Quip

Emily Abeling

Vice President Of Workforce Productivity, Oath

Naomi Moneypenny

Senior Product Manager, Microsoft

Stuart Appley

Managing Director, CBRE

Patrick Wynn

Lead Product Manager for Google Voice, Google

Gene Molloy

VP of Technology, The Nielsen Company

Executive Exchange: Data-Driven Innovation

5:10pm - 5:35pm, Oct 24

Doug Henschen

VP and Principal Analyst, Constellation Research

Joseph DosSantos

VP, Enterprise Information Management, Technology Services, TD Bank

Libby Pachan


Michael Prorock

CTO, Mesur IO, Inc.

Segar Annamalai

CIO, West Coast University

Pat McCarthy

Senior Vice President and General Manager, SAP Ariba

Sunset Over The Pacific

5:35pm - 7:00pm, Oct 24

Time to decompress before the SuperNova awards.

Join us on the Ocean Terrace where you can see, smell, and hear the waves crash on the sand below the bluffs.  Watch how the sun casts a fiery red and purple hue over the silvery Pacific.  Look for the fog over the horizon as bag pipes commemorate the ceremony of the sunset.  Feel free to wander the property, soaking in the fresh sea air.  The official sunset time will be at 6:21 pm.

We'll be doing selfies and taking a walk to the beach and back.Read more


7:30pm - 9:00pm, Oct 24

Annual Stump The Chumps Q&A

7:35pm - 8:00pm, Oct 24

R "Ray" Wang

Principal Analyst and Founder, Constellation Research

Esteban Kolsky

Principal and Founder, Think Jar, LLC

Keynote: Farsighted With Steven B. Johnson

8:20pm - 9:20pm, Oct 24

Big, life-altering decisions matter so much more than the decisions we make every day, and they’re also the most difficult: where to live, whom to marry, what to believe, whether to start a company, how to end a war. There’s no one-size-fits-all approach for addressing these kinds of conundrums.

Steven Johnson’s classic Where Good Ideas Come From inspired creative people all over the world with new ways of thinking about innovation. In Farsighted, he uncovers powerful tools for honing the important skill of complex decision-making. While you can’t model a once-in-a-lifetime...Read more

Steven Johnson (Keynote Speaker)

Author of Farsighted and Host Of PBS's How We Got To Now

R "Ray" Wang (Host)

Principal Analyst and Founder, Constellation Research

The 8th Annual SuperNova Awards

9:30pm - 10:00pm, Oct 24

Join us and find out the winners of the 8th annual SuperNova Awards!Read more

R "Ray" Wang (Chair, Next Gen CX & Dig. Marketing/Sales Effectiveness)

Principal Analyst and Founder, Constellation Research

Doug Henschen (Chair, AI & Augmented & Data to Decisions)

VP and Principal Analyst, Constellation Research

Steve Wilson (Chair, Blockchain)

VP and Principal Analyst, Constellation Research

Holger Mueller (Chair, Future of Work, HCM)

VP and Principal Analyst, Constellation Research

Alan Lepofsky (Chair, Future of Work, Employee Experience)

Vice President of Evangelism, Quip

Dion Hinchcliffe (Chair, Internet of Things)

VP and Principal Analyst, Constellation Research

Insomniacs Night Cap

11:00pm - 11:00pm, Oct 24

Post the glow of the SuperNova Awards, we'll be hosting a bar out at the Ocean Terrace in high fashion.  The last night of CCE, it's the time to get out there to the fire pits and continue the conversation on into the wee hours of the night.  Just make it back for breakfast and the legends of innovation panel which starts at 8:35!Read more