Seasoned Manager with history of guiding teams in all aspects of global operations specifically focused on infrastructure support and service delivery operations. Proven history of crafting and executing strategies that reduce costs, improve service, drive revenue growth and increase profitability. Track record of success identifying opportunities, developing focus and providing tactical business solutions. Recognized as a natural communicator who connects easily with people; talent for inspiring trust and building relationships. Influential manager with sincere commitment to people development and demonstrated talent building, and cultivating cohesive, positively focused project teams. Combines business and operational acumen with proven ability to forge and maintain key client partnerships ensuring drive in overall growth.