Filter
Constellation Insights
November 18, 2025

Microsoft launches Agent 365, a parade of AI agents at Ignite 2025

Microsoft launched Agent 365, which is designed to be the control plane for native and third party AI agents, as the company aims to be a horizontal as well as vertical play. The other key theme is that Microsoft is arguing that the best way to incorporate AI agents into your business is to extend the infrastructure you already have.

Constellation Insights
November 16, 2025

Frontline workers get their AI moment

Frontline workers are having a moment as their importance in the age of AI grows across multiple sectors, including manufacturing and industrial enterprises, and organizations flatten. With all the talk of digital workers and AI agents taking jobs, frontline workers may wind up mattering more.

Constellation Insights
November 12, 2025

IBM launches IBM Quantum Nighthawk processor

IBM launched its most advanced quantum processor, IBM Quantum Nighthawk, and announced its IBM Quantum Loom, an experimental processor that demonstrates all of the processor components for fault-tolerant quantum computing.

Constellation Insights
November 9, 2025

A look at the intersection of AI and customer experience

Artificial intelligence and customer experience are a common intersection on earnings conference calls as enterprises. Companies are looking to connect the dots between lifetime value of a customer, driving revenue and hybrid approaches that meld technology and humans. Here's a look at some of the CX efforts detailed in recent days.