Five years ago, Chief Information Officers (CIOs) were on top of the world. These executives played mission-critical roles in driving multi-million dollar projects that delivered massive change. However, a global recession and the inability of CIOs to deliver on business value have tarnished their status. Today's CIOs are under pressure to deliver on requests for innovation, cost reduction, connectivity, and a growing demand for business intelligence. Just as previous technology and business shifts have changed the role of the CIO, the new, more consumer-oriented business models of the social revolution will favor a new breed of business and technology leader. These leaders will have to navigate myriad converging and disruptive technologies, align new initiatives to both business value and technology feasibility, and identify strategies to leverage existing investments to fund innovation. Constellation's research and advisory offerings arm the CIO w/ the knowledge, best practices, and strategies required to manage the four personas of the next generation CIO.
The IT department is where agentic AI goes to die--or at least never make it out of proof of concept. Agentic AI needs to be driven by outcomes, returns and benefits to the business instead of technology. That's a big takeaway from Boomi's Chris Hallenbeck, SVP and GM of AI & Platform
ServiceNow launched AI Experience (AIx), a multimodal interface that will serve as a user interface for the company's platform. Enterprise users will be able to access ServiceNow apps, data and workflows with AI agents.
Large language model providers are rapidly building in agentic AI tools to handle tasks autonomously over time. Anthropic released Claude Sonnet 4.5, Microsoft sees Office as a way to vibe work and OpenAI is open sourcing Agentic Commerce Protocol to give ChatGPT a commerce boost.
Here's a look at a few scenes from the data and enterprise AI transformation front where thinking three- to five-years pays off big.
Steve Lucas, Mark C. Crowley & Wendy Lipton-Dibner dig into what really moves the needle when balancing automation, human wellness, and growth inside enterprises.
Anthropic named Chris Ciauri, a Google Cloud and Salesforce alum, managing director of its international business as the company continues to scale its operations.
Cisco announced prototype quantum networking software that aims to network quantum computers together more quickly. IonQ has already bet big on compete quantum networking systems.
Martin Schneider and Larry Dignan cover Oracle’s co-CEO shakeup, the rise of agentic AI, Thoma Bravo’s $1.4B PROS deal, a Supernova spotlight on Brazilian fintech Jeito, and new research on how AI is reshaping HubSpot and CRM for SMBs.
OpenAI launched a new benchmark that grades large language models (LLMs) on real-world work tasks and enterprises need to take note as they ponder AI agents.
Accenture CEO Julie Sweet said the company is seeing an inflection point with companies adopting artificial intelligence enterprise-wide and scaling use cases.
