Costco approaching AI in ‘very Costco way’
Costco is weaving artificial intelligence throughout its operations but doing it in what CEO Ron Vachris calls a "very Costco way."
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Warby Parker's third act revolves around AI
Warby Parker is entering its third act that will be powered by AI on two fronts: Productivity and revenue growth. Neil Blumenthal, President and Co-CEO, said on the company's third quarter earnings call that the eyeglass retailer's next act will be "defined by innovation through AI."
Target cuts deal with OpenAI as it plans customer experience overhaul
Target's comeback plan revolves around improving customer experience, plowing more money into capital expenditures and technology partnerships with the likes of OpenAI.
How Wayfair's replatforming sets it up for agentic AI commerce
Simply put, Wayfair doesn’t necessarily need a housing market recovery to thrive. On the earnings call, Wayfair CTO Fiona Tan, a BT150 member, laid out the company's AI plans.
Walmart expects AI efforts to drive sales growth
Walmart's AI strategy is evolving as the company plans four "superagents" that will run across the retailer's operations, but one big theme is that CEO Doug McMillon expects revenue growth as well as productivity.
Target gets new CEO, continuity in tech, AI strategy
Target's incoming CEO Michael Fiddelke is betting that AI, technology and process optimization will return the company to growth while navigating economic uncertainty.
Wayfair starts to reap rewards from optimization, tech replatforming efforts
Wayfair has optimized its technology and operations to the point where it can grow both its top and bottom lines.
Walmart's tech bets improve resilience as it reaffirms Q1 outlook
Walmart reaffirmed its first quarter sales growth outlook; said its e-commerce business is on track to be profitable and highlighted technology initiatives that have made the company more resilient in a volatile economy.
Lowe's eyes AI agents as home improvement companion for customers
Lowe's is betting that AI agents powered by Google Cloud can become do-it-yourself home improvement companions and offer personalized customer experiences.
Walmart’s fiscal 2026 bets: Supply chain optimization, AI, automation
Walmart continues to bet on leveraging AI, optimizing its supply chain and developing a host of related businesses that'll grow operating profits.
For Shopify's Q4, customer wins, expansion does the talking
Harvey Finkelstein, President of Shopify, said the company in 2025 will be committed to "further establishing Shopify as the go-to commerce platform for businesses of all sizes."
Starbucks aims for 4 minute barista to customer handoff process to boost CX
Starbucks is leaning in on process improvement for mobile orders, optimization and technology to get wait times down to 4 minutes in most of its cafes, said CEO Brian Niccol.
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