How Wayfair's replatforming sets it up for agentic AI commerce
Simply put, Wayfair doesn’t necessarily need a housing market recovery to thrive. On the earnings call, Wayfair CTO Fiona Tan, a BT150 member, laid out the company's AI plans.
Simply put, Wayfair doesn’t necessarily need a housing market recovery to thrive. On the earnings call, Wayfair CTO Fiona Tan, a BT150 member, laid out the company's AI plans.
Walmart's AI strategy is evolving as the company plans four "superagents" that will run across the retailer's operations, but one big theme is that CEO Doug McMillon expects revenue growth as well as productivity.
Target's incoming CEO Michael Fiddelke is betting that AI, technology and process optimization will return the company to growth while navigating economic uncertainty.
Wayfair has optimized its technology and operations to the point where it can grow both its top and bottom lines.
Walmart reaffirmed its first quarter sales growth outlook; said its e-commerce business is on track to be profitable and highlighted technology initiatives that have made the company more resilient in a volatile economy.
Lowe's is betting that AI agents powered by Google Cloud can become do-it-yourself home improvement companions and offer personalized customer experiences.
Walmart continues to bet on leveraging AI, optimizing its supply chain and developing a host of related businesses that'll grow operating profits.
Harvey Finkelstein, President of Shopify, said the company in 2025 will be committed to "further establishing Shopify as the go-to commerce platform for businesses of all sizes."
Starbucks is leaning in on process improvement for mobile orders, optimization and technology to get wait times down to 4 minutes in most of its cafes, said CEO Brian Niccol.
Retailers are about to get swamped with AI agents that are designed to boost efficiency and enhance customer experiences if news out of NRF 2025 is any indicator.
Shopify is getting enough traction as an enterprise commerce platform that can deliver a real-time customer case study in two conference calls.
Lowe's said it is navigating a "challenging industry backdrop for the homeowner" with technology projects that drive productivity, enable omnichannel retailing and customer experiences with AI.