F5's transformation required new CX approaches
F5 has become more diversified with software, software-as-a-service and services as well as hardware. Here's what that transformation meant for the customer experience.
F5 has become more diversified with software, software-as-a-service and services as well as hardware. Here's what that transformation meant for the customer experience.
Amazon Web Services sales in the second quarter were up 12% from a year ago to $22.1 billion with operating income of $5.4 billion.
ODDITY is marrying two different worlds of tech and physical products via data and models.
Home Depot melds machine learning, process improvement and supply chain enhancements to provide good customer experiences for DIYers and professionals.
Adobe CEO Shantanu Narayen said demand was strong across Creative Cloud, Document Cloud and Experience Cloud.
Adobe is scaling its Firefly Generative AI across enterprise content workflows and embedding it into Adobe Express. The upshot is that enterprises will be able to safely scale on-brand images, video and text using generative AI.
Salesforce has a portfolio of generative AI brands including Einstein GPT, Slack GPT and Tableau GPT.
Starbucks CEO Laxman Narasimhan said the company is just starting to see the payoff from its digital transformation efforts and has a long runway ahead. "We can enhance our tech stack both to lower costs and reinvest it back into the tech stack to support the large digital push we are making," he said.
Generative artificial intelligence (AI) is best known for providing answers quickly and creating AI art on the fly, but business use cases abound. Here's a primer on generative AI and its application. Generative AI has reached a tipping point as technologies such as OpenAI's ChatGPT and DALL-E have become popular.