Salesforce adds AI agents to Marketing, Commerce Clouds, Slack at Dreamforce 2024
Salesforce rolled out Agentforce additions across its Marketing and Commerce Clouds as well as Slack as it harmonizes its platform with AI agents.
Salesforce rolled out Agentforce additions across its Marketing and Commerce Clouds as well as Slack as it harmonizes its platform with AI agents.
Adobe reported better than expected third quarter earnings as its primary segments delivered double-digit growth from a year ago. However, the fourth quarter outlook was lower than expected.
Salesforce is rolling out AI agents via its Agentforce platform across its core clouds including Sales, Service, Marketing and Commerce. What remains to be seen is whether enterprises will pay $2 per conversation for Agentforce assuming no volume discounts.
Zoho launched a new version of Zoho Analytics that includes more than 100 enhancements in a bid to appeal to data scientists who can then feed business users easy to consume insights and models.
Google Cloud CEO Thomas Kurian said the company is increasingly monetizing AI based on consumption models, volumes of data and selling agents to line of business executives over IT.
Oracle is going after the lakehouse market with HeatWave to go along with a bevy of generative AI features including HeatWave GenAI and HeatWave on AWS. Oracle also launched a zettascale supercluster built on Nvidia Blackwell.
Salesforce's purchase of Own Company for $1.9 billion highlights how the company has to play small ball with mergers and acquisitions given the scrutiny it gets with big deals. But keep in mind that small acquisitions such as Airkit.ai, which powered Salesforce’s Agentforce strategy, can have bigger impact.
Constellation Research analyst Liz Miller recently caught up with Scotts Miracle-Gro leaders Hailey Schraer, lead user experience researcher at Scotts Miracle-Gro, and Jess Bailey, senior manager of digital experience at Scotts Miracle-Gro, to talk customer experience (CX). I followed up with a look at how those Scotts Miracle-Gro efforts align to the broader corporate strategy laid out by CEO Jim Hagedorn.
Pricing for generative AI APIs, services from Google, Anthropic and OpenAI among others, are receiving deep discounts this year and generally trending downward.
Artificial intelligence in all of its forms--not just generative AI--is going to transform healthcare, but the sector needs to be judicious about how it integrates AI, machine learning, deep learning and generative AI to lower costs and improve patient outcomes.