Keynote

BJ Fogg

Adjunct Professor at Stanford | Research Lab Director | Author of Tiny Habits (a New York Times Bestseller)
Stanford

Experience Leaders and VIPs

Neha Bajwa

Sr. Director
Ex-Microsoft

Amy Bishop

VP, Strategy
Publicis Groupe

Laura Burrus

Director Enterprise Marketing
Zoho

Michael Chan

Physician
Michael P Chan, MD, MS, RST

Amrit Chaudhuri

Chief Marketing Officer
Chilling

Aubrey Coggins

Director of Marketing
Nomadix

Krystle Craycraft

SVP, Marketing & Digital Experience
Jewelers Mutual Group

Becky Creighton

Software Solutions Specialist - CX + EX
HCL Software

Glenn Facey

SVP of Strategic Accounts
Brightspot

Melissa Felder

Chief Experience Officer
California Academy of Sciences

Amisha Gandhi

SVP of Marketing
Tipalti

Sanjiv Gomes (BT150)

Chief Information Officer
CarParts.com

Matthew Halliday

Adventurer
Opportunity Exploration

Ashley Hart

CEO
Ashley Hart Marketing

Christine Heckart

CEO
Xapa

Christopher Hogan

Head of Voice of Customer and Continuous Improvement
woom Bikes

Sandeep Hulsandra

Senior Vice President, Revenue
Brightspot

Esteban Kolsky

Advisor
Thinkjar

Monica Kumar

Chief Marketing Officer
Hitachi Vantara

Drew Kurth

Unica Lead GTM North America
HCL Software

Kenny Lauer

Chief Strategy Officer
Relic Tickets

Juergen Lindner

CMO Cloud Applications
Former Oracle / Startup Co-Founder

Sandra Lo

Global Head of Corporate Communications
Zoho Corporation

Marissa Louie

US Engagement Officer and Head of Business Development
Moving Brands

Robin McClarren

Customer Success Leader

Jeremy Moffett

Customer Success Leader

Dwight Moore

Head of CX Solutions Marketing
ServiceNow

Anthony Noble

Vice President, Chief of Staff
American Tower Corporation

Casey O'Connor

Manager
EY

Mitesh Parikh

Venture Partner
Mindful Venture Capital

Alexandra Pilossoph

Regional Sales Director
HCL Software

Christy Punch

Senior Mgr., Product Manager Engineering Experience
Liberty Mutual Insurance

Ari Qayumi

Managing Partner
MIndful Ventures

Gurvinder Sahni

GM Strategic Marketing Global Head Partner Marketing & Analyst Relations
Wipro

Johnna Schafer

VP Growth Initiatives
Sephora

Nancy Selph

Head of Enterprise Technology
Avellino Lab

Pranab Sinha

CIO
Matterport

Blakey St. John

Head of Experiential Platform Development
Blockchains Inc.

Vijay Sundaram

Chief Strategy Officer
Zoho Corporation

Chandra Surbhat

Vice President
Wipro

Jerilyn Teo

Senior Leader of Culture and People Experience
Amazon

Helena Verellen

Co-Founder
QelviQ

Dan Vinh

Vice-President/CMO Marketing & Communications
Culinary Institute of America

April Wang

Executive Director, Global Experience Design
Ingram Micro

Andy Weinstein

CEO
GODOT (Good Organization of Delivery and Operations Technology)

Peter Wharton

Senior Director Of Marketing
HCL Software

Heather Willems

Co-Founder || Visual Strategist
TwoLine Studios

Soon Yu

Author/Speaker
SCY Advantage Corp

Cindy Zhou

Chief Marketing Officer
SecurityScorecard

Constellation Research

Liz Miller

VP and Principal Analyst
Constellation Research, Inc.

R "Ray" Wang

Principal Analyst and Founder
Constellation Research

Dion Hinchcliffe

VP and Principal Analyst
Constellation Research