Five years ago, Chief Information Officers (CIOs) were on top of the world. These executives played mission-critical roles in driving multi-million dollar projects that delivered massive change. However, a global recession and the inability of CIOs to deliver on business value have tarnished their status. Today's CIOs are under pressure to deliver on requests for innovation, cost reduction, connectivity, and a growing demand for business intelligence. Just as previous technology and business shifts have changed the role of the CIO, the new, more consumer-oriented business models of the social revolution will favor a new breed of business and technology leader. These leaders will have to navigate myriad converging and disruptive technologies, align new initiatives to both business value and technology feasibility, and identify strategies to leverage existing investments to fund innovation. Constellation's research and advisory offerings arm the CIO w/ the knowledge, best practices, and strategies required to manage the four personas of the next generation CIO.
It's easy to build an AI agent and even scale them. It's much harder to orchestrate them to drive returns. AI agents need a manager pronto.
Constellation Research analysts were split on whether we're in an AI bubble or not, recapped 2025 in AI agents and gave a hint of what's to come in 2026 around decisions, automation and exponential efficiency.
Microsoft said its Dynamics 365 Sales Qualification Agent and Quality Evaluation Agent are generally available with its Sales Close Agent and Sales Research Agent in public preview.
Oracle's Fusion applications business can't compete in buzz or growth rates compared to Oracle Cloud Infrastructure (OCI), but you'd be wise to pay attention to the software plan. Yes Virginia, Oracle is still a software company.
Salesforce’s Dreamforce 2025 made one message clear: the future is agentic. With Agentforce 360, Slack integration, and structured workflows, Salesforce is building an ecosystem where humans and AI agents work side by side. The real test will be execution and trust.
Don't look now, but enterprise technology vendors have a new fascination with context engineering to give AI agents the data and insights to go from pilot to production. You can almost see "context" trending as a theme the more enterprise vendors talk.
The big banks and financial giants have reported earnings and across the board they were strong due to increased M&A and trading volume. That said it’s worth noting some key comments about the AI infrastructure buildout. Here’s a look at what financial sector CEOs are saying about the AI market.
Here's a look at the quantum computing developments so far in 2025.
Constellation analysts R "Ray" Wang and Liz Miller explore how AI and LLMs are transforming content creation, search authority, and brand visibility.
Infosys and Wipro executives said that enterprises are starting to operationalize artificial intelligence projects, scale agentic AI and build a new software stack as pilots move to production with industries such as banking and financial services leading the way.
Zoho has moved 1.1 million Government of India users to Zoho Workplace in a move that highlights how the vendor, known for its disruptive pricing and reach with smaller enterprises, can scale. In addition, Zoho rolled out a series of AI agents for its collaboration, human resources and customer experience apps across its platform.
