It's easy to build an AI agent and even scale them. It's much harder to orchestrate them to drive returns. AI agents need a manager pronto.
Microsoft said its Dynamics 365 Sales Qualification Agent and Quality Evaluation Agent are generally available with its Sales Close Agent and Sales Research Agent in public preview.
Oracle's Fusion applications business can't compete in buzz or growth rates compared to Oracle Cloud Infrastructure (OCI), but you'd be wise to pay attention to the software plan. Yes Virginia, Oracle is still a software company.
Don't look now, but enterprise technology vendors have a new fascination with context engineering to give AI agents the data and insights to go from pilot to production. You can almost see "context" trending as a theme the more enterprise vendors talk.
Zoho has moved 1.1 million Government of India users to Zoho Workplace in a move that highlights how the vendor, known for its disruptive pricing and reach with smaller enterprises, can scale. In addition, Zoho rolled out a series of AI agents for its collaboration, human resources and customer experience apps across its platform.
Salesforce and Google expanded their existing partnership in a move that brings Google Gemini models to Agentforce 360, integrates Agentforce into Google Workspace for sales and IT service and brings Gemini Enterprise to Slack.
Salesforce executives said that growth is reaccelerating due to Agentforce deployments and it is projecting a long-term revenue target of $60 billion by fiscal 2030 excluding the Informatica purchase. The big question is whether new pricing plans designed to meet customers where they are will drive the growth.
Oracle CTO Larry Ellison is never short of words. In his annual keynote at Oracle's AI World conference (previously Cloud World), Ellison held court for nearly two hours and riffed on a bevy of big AI ideas.
Citigroup CEO Jane Frasier said the bank has launched a pilot of AI agents for 5,000 employees. The agentic AI pilot is designed to complete multi-step tasks with a single prompt.
In a Dreamforce keynote that highlighted Salesforce's large enterprise Agentforce adopters, Benioff repeatedly came back to context and context engineering, a term that's just gaining some momentum from companies like Elastic and Workday.
Amazon Web Services said Amazon Bedrock AgentCore is generally available and said the AgentCore software development kit has seen more than 1 million downloads from customers.
Salesforce announced a series of product updates, a process intelligence acquisition and an Agentforce 360 architecture designed to make the case that it should orchestrate first and third party AI agents.
