Salesforce and Google expanded their existing partnership in a move that brings Google Gemini models to Agentforce 360, integrates Agentforce into Google Workspace for sales and IT service and brings Gemini Enterprise to Slack.
The addition of Gemini to Salesforce's Agentforce 360's Atlas Reasoning Engine goes along with support for models from OpenAI and Anthropic.
Google Cloud announced Gemini Enterprise ahead of Dreamforce and joint customers are likely to endorse the connections between Agentforce 360 as they stitch together AI agents.
Dreamforce 2025
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Key parts of the Salesforce-Google expanded partnership include:
- Gemini users can deploy AI agents in Salesforce for multistep enterprise workflows.
- Salesforce and Google will expand capabilities in large action models, which automate processes, with fine-tuned Gemini models.
- The AI agents on the respective platforms will be tied together via Model Context Protocol (MCP) and Agent2Agent (A2A).
- Users can access Salesforce Customer 360 apps like Agentforce Sales and Agentforce Service from Google Workspace apps like Gmail and Meet.
- Salesforce customers can access and view data and insights across the Gemini app and Workplace tools such as Sheets, Docs, Drive and Meet.
- Agentforce IT Service will have integrations with Google products including Workspace, ChromeOS and Looker.
- Gemini Enterprise will be integrated into Slack's Real-Time Search API. Gemini Enterprise users will be able to ground responses within the most current conversational data and files.
- Gemini Enterprise agents can be used directly within Slack.
