Lowe’s Is Betting on AI To Drive Customer Experience, Optimize Multiple Processes
The Chief Technology Officer (CTO) brings technical and business acumen to organization to align technology-related decisions with the company's future. Most times they are responsible for recommending a company's overall technology direction.
On the technical front, the CTO is responsible for setting the technology innovation trends and determining how this is applied to the business. They are also responsible for being a liaison and a two-way link between research, innovation teams, and development teams. On the business front, the CTO is responsible for applying technology macro trends to meet regulatory requirements, achieve operational efficiency, create new innovation models, and identify the new risks that are created by adding these new technologies to the mix. They also make recommendations to the C-suite, CIO in particular, on where in IT enterprises should invest in the future..
The CTO is responsible for spearheading and evangelizing the company's technology strategy to C-suite, employees, board, partners, and investors.
Lowe's has laid the groundwork and is starting to leverage artificial intelligence throughout its operations including store experiences across multiple channels and backend supply chain processes. The plan is to invest in an uncertain market to reap the awards when the home improvement market improves.
Matt Garman Has Positively Impacted AWS
Amazon Web Services (AWS) hosted over 70,000 attendees at its 13th annual reinvent conference in Las Vegas, Nevada on December 2nd to 6th, 2024. Since its humble beginnings in 2012 when there were 6,000 attendees, this event has been on the must-attend list developer and innovation focused business and technology leaders. After losing three years of momentum, AWS finally found the right replacement for Andy Jassy with Matt Garman as the new AWS CEO. This year’s announcements showcase significant product investments that will provide a stronger roadmap of how AWS will support AI startups and enterprises moving fast into AI. Overall, announcements from reinvent reflect a deep customer understanding.
Expect Regulations For National Security, But Overall Lighter Regulatory Framework
For the most part, tech has done well regardless of presidential administrations due to the light regulation of the overall industry. This has allowed large digital giants to emerge and dominate global markets across a multitude of industries. Amidst a national security backdrop and increasing capital required in the tech arms race, government has been hesitant to over regulate.
IonQ's bet to focus on making quantum computing applications relevant for enterprises today instead of waiting for quantum supremacy appears to be paying off nicely.
At Constellation Research's Connected Enterprise, I caught up with Erik Severinghaus, Co-founder and Co-CEO of Bloomfilter, to talk process intelligence and software development. Here are some of the takeaways.