Breakfast

7:00am - 8:25am, Oct 25

Nothing beats a hearty breakfast to get you energized for Day 2. Get set for another action packed day!Read more

Day 2 Welcome!

8:25am - 8:30am, Oct 25

Day 2 kicks off with some real-world discussions on serious issues from the future of work to customer experience. Hear from your peers about their lessons learned.  Gain cross industry insights that you can take back to your organiztion.  Take the time to ask questions and share your POV!  We'll cap off the evening with our 13th annual SuperNova Awards and find out who the winners are!Read more

Ray Jan

Vice President & Chief Operating Officer, Constellation Research

Larry Dignan

Editor In Chief, Constellation Insights

Cosmic Conversations: CXO Business Confidence In 2024

8:50am - 9:30am, Oct 25

Cosmic Conversations are deep dive interactive sessions with the CCE community.  Speakers will provide a 3 minute intro and the conversation will be actively directed by the moderators to the panelists and the audience for a deep dive conversation.  This session will go over Business Confidence and the audience will be asked to talk about their experiences to date.Read more

Soon Yu (Moderator)

Best Selling Author, CMO, Iconic Advantage

R "Ray" Wang (Moderator)

Principal Analyst and Founder, Constellation Research

Market Maker 1:1 Fireside Chat

9:30am - 9:50am, Oct 25

Constellation's Founder and CEO, R "Ray" Wang will go in-depth in a fireside chat with market makers and ask the tough questions.Read more

Headliner Keynote

9:50am - 10:30am, Oct 25

Jeremy Utley

Stanford Adjunct, Venture Investor, Co-Author of "Ideaflow: The Only Business Metric That Matters"

Market Maker 1:1 Fireside Chat

11:45am - 12:05pm, Oct 25

Constellation's Founder and CEO, R "Ray" Wang will go in-depth in a fireside chat with market makers and ask the tough questions.Read more

Barbry McGann

Managing Director and SVP of Workday Ventures, Workday

Lunch on the Ocean Terrace

12:05pm - 1:30pm, Oct 25

Join us for lunch outside on the Ocean Terrace.  Watch the waves crash over the cliff and make the effort to introduce yourself to someone you have never met.Read more

Market Maker 1:1 Fireside Chat

1:30pm - 1:50pm, Oct 25

Constellation's Founder and CEO, R "Ray" Wang will go in-depth in a fireside chat with market makers and ask the tough questions.Read more

Visionaries: Defining CX In An Age of AI

1:50pm - 2:10pm, Oct 25

From mass personalziation at scale to infinite ambient orchestration, the future of CX will be driven by AI advancements.  Learn how organizations are exceeding customer expectations and putting in the infrastructure required to deliver on the future ahead.Read more

Liz Miller

Vice President and Principal Analyst, Constellation Research, Inc.

Tracey Zimmerman

President & CEO, Robots & Pencils

Visionaries: Work From Anywhere

2:10pm - 2:30pm, Oct 25

Where you work, when you work, what you work on, how you work, and why you work continues to evolve.  The mass exodus from urban cores changes the employee expeirence as well as the work dynamic.  Learn what future trends are ahead and what leaders are doing to inspire, orchestrate, and deliver on outcomes.Read more

Dion Hinchcliffe

Vice President and Principal Analyst, Constellation Research, Inc.

Katy Colletto

VP, Office of the CHRO Solution Marketing, Workday

Market Maker 1:1 Fireside Chat

2:30pm - 2:50pm, Oct 25

Constellation's Founder and CEO, R "Ray" Wang will go in-depth in a fireside chat with market makers and ask the tough questions.Read more

Brain Trust: Mastering Data To Decisions

2:50pm - 3:10pm, Oct 25

Doug Henschen

Vice President and Principal Analyst, Constellation Research, Inc.

Joey Fitts

Vice President, Analytics Product Strategy, Oracle

Josh Horton

Data Strategy & Analytics Leader, Cox2M

Cosmic Conversations: Ask Me Anything (AMA) - Impromptu Discussion

5:05pm - 5:25pm, Oct 25

Cosmic Conversations are deep dive interactive sessions with the CCE community.  Speakers will provide a 3 minute intro and the conversation will be actively directed by the moderators to the panelists and the audience for a deep dive conversation.  This session will feature the CCE community with questions to pose to any other member of the community.Read more

R "Ray" Wang (Moderator)

Principal Analyst and Founder, Constellation Research

Sunset over the Pacific - Free Time

5:30pm - 7:00pm, Oct 25

Free time! Enjoy the fresh salt air, listen to the crashing sound of the ocean, hear classic bag pipes in the distance, and bask in the warmth of the sunset over the Pacific. Take a stroll along the coastline and recharge!Read more

Insomniacs Club

10:00pm - 11:59pm, Oct 25

For those who aren't ready to call it a night...join us for cocktails & conversations at the Ocean Terrace Fire Pits.Read more