Rivian’s AI strategy: Four takeaways
Rivian's vertically integrated approach to autonomous driving and AI is enabled by its data flywheel that it uses to train its models and optimize.

Next Generation Customer Experience analyzes how organizations make the shift to systems of experience and mass personalization at scale. In Digital Business organizations compete in the service economy. In the service economy only organizations that can deliver optimized customer experiences survive.
This customer-centric cohesion requires new paradigms in user experience fueled by digital business technologies including social, mobile, cloud, big data, and unified communications.
Rivian's vertically integrated approach to autonomous driving and AI is enabled by its data flywheel that it uses to train its models and optimize.
This mashup of AI and media is just starting. The deal between OpenAI and Disney is just the first volley.
This month explores how shifting market conditions and accelerating AI adoption are influencing enterprise technology strategy as we head into 2026.
The rise of voice-first experiences and what it means for modern CX.
Adobe reported better-than-expected fourth quarter results as the company saw strong adoption of its AI-driven products.
Accenture and Anthropic launched a partnership that revolves around driving Claude deployments in the enterprise. The news lands a few days after Accenture announced a similar partnership with OpenAI.
CVS Health is betting it can leverage technology and AI to create an "engagement as a service" strategy and an integrated platform that ties together its brands that include Aetna, CVS Caremark, CVS Pharmacy and Health Care Delivery.
AWS re:Invent 2025 featured the usual firehose of news, announcements and tech talks, but it's also clear that AWS is becoming a different company. Yes, AWS is firmly committed to developers and dedicated to creating building blocks needed to scale agentic AI. But AWS is clearly more than an infrastructure company now. Yet it is not quite a software company either.
AWS re:Invent marked a pivotal shift in the cloud giant's trajectory. Moving beyond its traditional focus on core compute primitives, AWS is aggressively "moving up the stack" to dominate applied AI, data strategy, and agentic frameworks.
Salesforce reported better-than-expected third quarter results, said it has reached 9,500 paid deals for Agentforce and upped its outlook for the fiscal year.
Amazon Connect is the lead for AWS when it comes to taking a bunch of building blocks and "primitives" and compiling them for enterprise use cases. Amazon Connect isn't about being a contact center application as much as it is addressing customer-facing use cases starting with service.
Amazon's Kiro, Amazon Web Services' next-gen AI developer platform, is launching in preview for individual users with an autonomous agent for each developer, integration with GitHub and issue assignments.