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Airbnb: A look at its AI strategy
Airbnb has launched an AI agent built on 13 different models for customer service in its app and plans to add more AI tools in the quarters to come. The goal: Transform the Airbnb app into one that is AI native.
Monday's Musings: Here Come the AI Exponentials
Legacy Companies are Thinking in the Wrong Scale
Whatever gains expected from digital transformation will be blown to shreds by AI Exponentials at a logarithmic scale not seen since the advent of the internet. While at first this may sound like more AI hyperbole, the early indications for organizations who begin their journey as AI Natives by design show a tremendous advantage versus the AI Enabled who have to reduce their legacy technology, cultural, and financial debt.
Wayfair starts to reap rewards from optimization, tech replatforming efforts
Wayfair has optimized its technology and operations to the point where it can grow both its top and bottom lines.
Salesforce raises prices across multiple products including Slack
Salesforce has raised prices across multiple products as it continues to hone pricing for AI and Agentforce.
Adobe launches LLM Optimizer, GenStudio and Firefly updates
Adobe launched LLM Optimizer, an application that aims to enable brands to optimize content and messaging as consumers move from traditional Google search to genAI and LLM-generated summaries.
