Salesforce has raised prices across multiple products as it continues to hone pricing for AI and Agentforce.
In a post, Salesforce outlined the moving pricing parts. The latest changes come after the recent launch of Flex Credits, a consumption-based model, along with flexible Agentforce pricing.
According to Salesforce, new Agentforce add-ons and Agentforce 1 Editions are generally available for Sales Cloud, Service Cloud, Field Service and Industries Cloud. Those plans replace Einstein add-ons and Einstein 1 Editions.
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In addition, Salesforce said Enterprise and Unlimited Edition prices are going up Aug. 1 and Slack plans are seeing price increases.
For Slack, Salesforce is including new AI features for all paid plans. Salesforce channels will be added to all Slack plans. The upshot here is that Salesforce sees Slack as a user interface across its platform.
As for Salesforce customers, there will be a bit of number crunching as license go up and the company works in consumption-based models.
Here's a look at some of the moving pricing parts:
- New Agentforce add-ons will start at $125 per user per month. These add-on plans include pre-built Agentforce templates by role and industry, unlimited use of genAI and Agentforce for employees for licensed users, access to integrated AI capabilities, and analytics via Tableau Next.
- Agentforce 1 Editions start at $550 per user per month. These plans include what's in Agentforce add-ons, 1 million Flex Credits per org per year, the ability to swap licenses with Flex Credits and Data Cloud with 2.5 million Data Services Credits per org and new Slack Enterprise +.
- Enterprise Editions and Unlimited Editions for Sales Cloud, Service Cloud, Field Service, and select Industries Clouds will go up 6% on Aug. 1. Salesforce Foundations, Starter, or Pro Editions pricing is unchanged.
- Salesforce said Slack's Business+ plan is now $15 per user per month, up from $12.50 per user per month, and adding a new Enterprise+ plan, which includes enterprise search. If you're a Salesforce Business+ subscriber on a monthly billing cycle the new price is $18 per user per month.
- Salesforce is also rolling out Slack across Salesforce channels and various records. Slack Pro pricing will stay the same. The last time Slack customers saw a price increase was 2022.
