Five years ago, Chief Information Officers (CIOs) were on top of the world. These executives played mission-critical roles in driving multi-million dollar projects that delivered massive change. However, a global recession and the inability of CIOs to deliver on business value have tarnished their status. Today's CIOs are under pressure to deliver on requests for innovation, cost reduction, connectivity, and a growing demand for business intelligence. Just as previous technology and business shifts have changed the role of the CIO, the new, more consumer-oriented business models of the social revolution will favor a new breed of business and technology leader. These leaders will have to navigate myriad converging and disruptive technologies, align new initiatives to both business value and technology feasibility, and identify strategies to leverage existing investments to fund innovation. Constellation's research and advisory offerings arm the CIO w/ the knowledge, best practices, and strategies required to manage the four personas of the next generation CIO.
Cognizant said that consumers that embrace artificial intelligence are likely to drive $4.4 trillion in AI-influenced consumer spending in the US by 2030.
Delta Air Lines has migrated most of its technology infrastructure to the cloud and is starting to leverage generative AI (GenAI) for personalized pricing, digital concierge services, and optimizing the customer experience.
While, Trump, China, and the global economy take centerstage at this year’s World Economic Forum, AI will be the main topic du jour. Senior executives and policy wonks seek to understand how AI will transform businesses, societies, and economies. The AI Age truly is the 4th Industrial Revolution, not the other stuff that was peddled as conference fodder over the past five years in Davos.
ServiceNow said it will acquire Cuein, a startup that analyzes AI and human chat interactions. The company said the deal will accelerate its roadmap for ServiceNow AI Agents.
Infosys CEO Salil Parekh said his company is seeing "good traction" with enterprises moving to SAP S/4HANA as well as the use of generative AI as enterprises look for efficiencies.
SentinelOne said its Singularity Platform and Purple AI security analyst can now ingest data from third-party security offerings including Zscaler Zero Trust Exchange platform, Palo Alto Networks Firewall, Okta, Proofpoint TAP, Fortinet FortGate, and Microsoft Office 365.
For an industry that's allegedly 15- to 30-years from being useful there’s a lot of news being generated from quantum computing.
Microsoft launched Microsoft 365 Copilot Chat which brings its free chat experience for Microsoft 365 commercial customers to a broader base. The catch is that there are pay-as-you-go agent capabilities.
Is this the beginning of the end of generative AI add on charges?
A trio of reports from Deloitte, BCG and Allianz highlight how CxOs are bullish on 2025 and AI investments even as they are well aware of potential risks.
