Delta Air Lines is pricing about 3% of its domestic fares with an artificial intelligence system and plans to get to 20% by the end of 2025.
Are AI agents going to reinvent workflows, processes, the future of work and enterprise efficiency? Or are AI agents just a better user experience and another excuse to sell you a different flavor of the "suite always wins?" Your answer depends on time frame.
"(Walmart) is one of the greatest case studies in the innovator's dilemma that we’ve ever seen in modern business history," said author Jason Del Rey.
