Case Study

Why Moving from Service Bureau to Owning Software Has Advantages

Published July 07, 2014
Holger Mueller
Holger Mueller
Vice President and Principal Analyst

Executive Summary

Presbyterian Homes Kronos Case StudyWhy Moving from Service Bureau to Owning Software Has Advantages 

Presbyterian Homes is a senior living and retirement community provider in the greater Chicago area. In 2013, executives decided to convert HR process from a services-based solution to an on-premise solution run internally. This case sudy details Presbyterian Homes' selection, implementation, and ROI of Kronos as its new HR system. 

"We were not looking for a cruise ship with all bells and whistles but an agile sailing boat that fitted our needs.”

Nadim Abi-Antoun, V.P., Information Technology, Presbyterian Homes 

Table of Contents

  • At a Glance
  • The Company
  • The Challenges
  • The Solution
  • The Impact
  • The Takeaways
  • The Recommendations

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Research Product
Case Study
Published
July 07, 2014
Author
Holger Mueller
Categories
Future of Work Tech Optimization Chief Executive Officer Chief People Officer Chief Information Officer