At a Glance

This Offering Overview examines Salesforce Commerce Cloud in the all-in-one commerce cloud market.

The report includes a model of the 20 steps of the perfect order, the key trends in a post-pandemic world, and a list of attributes buyers should consider when selecting an end-to-end commerce solution. Early adopters should use this report to select modern cloud-based commerce solutions built with the latest architecture.

Existing commerce customers should seek a migration time frame from their existing legacy on-premises commerce investments to a cloud-based, microservices, event-driven architecture; data-driven network; and artificial intelligence approach. Customers and prospects who seek proven scale for high-volume business-to-consumer (B2C) and complex business-to-business (B2B) will consider Salesforce Commerce Cloud in their short lists .

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