Executive Summary

This Offering Overview examines Adobe Commerce in the all-in-one commerce clouds market. The report includes a model of the 20 steps of the perfect order, the key trends in a post-pandemic world, and a list of attributes buyers should consider when selecting an end-to-end commerce solution. 

Early adopters should use this report to select modern cloud-based commerce solutions built with the latest architecture. Existing commerce customers should seek a migration time frame from their existing legacy on-premises commerce investments to a cloud-based, microservices, event-driven architecture; data-driven network; and artificial intelligence approach.

Adobe Commerce is best suited for midmarket and enterprise customers who desire multisite, multilanguage capabilities, content management, a mobile-first progressive web app (PWA) developer tool kit, and the ability to extend the solution to meet any need. Prospects and customers who are concerned about their existing vendor’s investment and commitment to a commerce product line should consider Adobe in their short lists.

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