JPMorgan Chase: Digital Transformation, AI and Data Strategy Sets Up Generative AI

Published August 08, 2023
Larry Dignan
Editor in Chief of Constellation Insights

Executive Summary

Customer Story Spotlight

JPMorgan Chase will deliver more than $1.5 billion in business value from artificial intelligence and machine learning efforts in 2023 as it leverages its 500 petabytes of data across 300 use cases in production.

"We've always been a data-driven company," said Larry Feinsmith, Managing Director and Head of Technology Strategy, Innovation, & Partnerships at JPMorgan Chase. Feinsmith, speaking with Databricks CEO Ali Ghodsi during a keynote at the company’s Data + AI Summit, said JPMorgan Chase has been continually investing in data, AI, business intelligence tools and dashboards.

Indeed, JPMorgan Chase said it will spend $15.3 billion on technology investments in 2023. JPMorgan Chase's technology budget has grown at a 7% compound annual growth rate over the last four years.

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