Premium Research

How Wayfair’s Tech Transformation Aims to Drive Revenue While Saving Money

Published November 11, 2023
Larry Dignan
Larry Dignan
Editor in Chief of Constellation Insights

Executive Summary

Customer Story Spotlight

Wayfair saw breakneck growth three years ago and an ensuing hangover that required a focus on operating margins and execution, but a technology transformation has the company thinking big again. The to-do list: build out a flexible technology infrastructure, drive revenue while saving the business money, and leverage years of experience in data analytics, artificial intelligence, and machine learning to create generative AI use cases. 

Membership required to view

Membership options
Already a member?
Login to access
--- OR ---
Purchase this single report
$2,350.00

Related Research

Results

Premium Research
February 19, 2013

Current Trends in Supply Chain Management: Adoption and Customer Experience

Tech Optimization
How Companies Are Gaining Positive ROI and Strategic Benefits from SCM TechnologyDownload the report snapshotCompetitive pressures, globalization and increasingly complex offshore manufacturing relationships are spurring organizations to expand their supply chain management (SCM) systems, which encompass a wide…
Premium Research
January 20, 2013

Buyers Want Outcomes – Are Indian IT Services Vendors Ready?

Tech Optimization
Why Customers and Vendors Will Shift from Low-Margin IT Services to High-Value, High-Margin Outcomes Today’s Indian IT services firms have maxed out their current business models. The shift in technology decision-making to the business side, along with buyers’ need for innovation and their move to purchasing business…
R "Ray" Wang
Premium Research
January 16, 2013

Introducing Matrix Commerce

Marketing Transformation
How to Design for Buyer-Centricity in a People- to-People (P2P) World Download the report snapshot Amid the proliferation of new technologies, business models and economic conditions, a new buyer-centric world has emerged. Consumerization of technologies, manifested in trends such as social networking, mobility,…
R "Ray" Wang
Premium Research
January 4, 2013

How Workforce Engagement Leads to Value Creation

New C-Suite
Why Developing the Engagement-to-Outcomes Value Chain is Crucial to Business Results Customer success initiatives invariably focus on customer relationship management (CRM) software systems that facilitate how customers are marketed to, sold to, engaged with, and serviced and measured. However, human capital…
Premium Research
November 20, 2012

The Enterprise Cloud Buyer’s Bill of Rights: SaaS Applications

Future of Work
How to Maximize Your Investment and Avoid Potential Vendor Lock-In The majority of enterprise software is now consumed via SaaS or cloud deployments. Despite a perception of simplicity in software acquisition, many cloud contracts require all the rigor and due diligence of contracts for on-premises licensed software…
R "Ray" Wang
Premium Research
November 15, 2012

Digital Disruption: Five Lessons from Asia Pacific's Digital Trajectory

Marketing Transformation
How Mobile and Social Adoption Will Change Your Market Strategy The world is increasingly looking to Asia Pacific to power economic growth. But Asia Pacific is not just an economic juggernaut, it is also a petri dish showcasing the consumer behavior and business impacts that are being wrought by the shift to digital…
Gavin Heaton
Research Product
Premium Research
Published
November 11, 2023
Author
Larry Dignan
Categories
Data to Decisions Marketing Transformation Future of Work Chief Analytics Officer Chief Customer Officer Chief Data Officer Chief Digital Officer Chief Executive Officer Chief Financial Officer Chief Information Officer Chief Information Security Officer Chief Marketing Officer Chief People Officer Chief Privacy Officer Chief Procurement Officer Chief Revenue Officer Chief Supply Chain Officer Chief Sustainability Officer Chief Technology Officer