Executive Summary
Leaders Must Quickly Learn and Implement Critical Business Lessons from the SARS-CoV-2 Experience
The SARS-CoV-2 virus pandemic is in its early stages, but the critical next steps are already clear for CxOs who need to get their enterprises going again. In parallel, they must prepare for a business world that will see more threats in the form of overall ABC (atomic, biological and chemical) and disaster scenarios.
Enterprises must strive to operate successfully in a pandemic world, even while many significant COVID-19-related challenges are far from overcome. Still, it is becoming clear what enterprises must do in order to restart successfully. More importantly, emerging lessons show how to gain new levels of resilience in a world in which pandemic challenges could well be the new normal.
This Constellation Best Practices report lays out the underlying trends seen in the wake of the virus pandemic and reflects on what they mean for CIOs and CTOs who want their enterprises to succeed in this new normal. It carefully considers the new automation imperative as well as the need to fully understand the fitness of business models and collaboration models. It concludes with call-to-action recommendations all CxOs need to consider for their enterprises.
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