Executive Summary
AI Technology Makes All of HR Better While Radically Transforming It
This report is about the impact of artificial intelligence (AI) on human capital management (HCM). It describes how AI is a key enabling technology, includes an AI primer for non-technologists and shares the five human resources technology phases enterprises have lived through and are living in now.
It then looks at how AI changes HCM, starting with smart assistants and then highlighting the AI benefits for 10 areas of HCM automation. The report concludes with a set of recommendations for chief human resources officers and people leaders.