IBM's second quarter was a mixed bag with software, Red Hat, data and AI and consulting growth but headwinds as hardware sales stumbled as IBM z Systems revenue fell 30%.
Alastair Borthwick, CFO at Bank of America, said digital superiority also means operating leverage and efficiency gains.
With process mining integration with Power Automate, Microsoft is looking to leverage its installed base of its Power platform to automate processes.
It'll be interesting to see whether CXOs give Microsoft 365 Copilot to every employee with access to Office and applications or pick and choose roles.
According to Splunk, its AI Assistant will provide chat experiences to help users leverage Splunk Processing Language using natural language.
Simply put, CXOs are expecting a better business climate in 2023.
A Constellation Research DisrupTV panel riffed on generative AI use cases, regulation, ethics and how technology can build resilience.
Cloud demand, software pricing, IT spending and--of course--generative AI will be among the big themes for tech companies in the second quarter.
Contact center agents will need to serve as brand ambassadors, storytellers, and sales problem solvers. Enterprises will have to enable those agents.
While enterprises are training LLMs and looking for competitive advantage, new revenue streams are going to appear in surprising places.
