Airbnb: A look at its AI strategy
Airbnb has launched an AI agent built on 13 different models for customer service in its app and plans to add more AI tools in the quarters to come. The goal: Transform the Airbnb app into one that is AI native.
Monday's Musings: Here Come the AI Exponentials
Legacy Companies are Thinking in the Wrong Scale
Whatever gains expected from digital transformation will be blown to shreds by AI Exponentials at a logarithmic scale not seen since the advent of the internet. While at first this may sound like more AI hyperbole, the early indications for organizations who begin their journey as AI Natives by design show a tremendous advantage versus the AI Enabled who have to reduce their legacy technology, cultural, and financial debt.
Wayfair starts to reap rewards from optimization, tech replatforming efforts
Wayfair has optimized its technology and operations to the point where it can grow both its top and bottom lines.
Figma files for IPO: What you need to know
Figma filed for an initial public offering, named ServiceNow CEO Bill McDermott to its board and highlighted its revenue growth as investors got to see why Adobe wanted to buy the company for $20 billion.
