Constellation builds its research agenda from client input, primary research, and industry expertise. The research agenda is updated on an ongoing basis and published on a quarterly basis. This is not a promise to deliver but more provided to give clients a direction of what will be published when.

Title Publication Date Research Product Analyst
A Field Guide to Customer, Identity and Resolution Q1 2021 Best Practices Liz Miller
Value and Volume Based Engagements Q1 2021 Big Idea Liz Miller, Nicole France
2021 PESTEL Business Transformation Planning Framework Q1 2021 Trends R "Ray" Wang
The Future of Work Survey (In Progress, Contact Dion to Participate) Q1 2021 Trends Dion Hinchcliffe, R "Ray" Wang
Shaking Up Automation Q1 2021 Trends Liz Miller
5 Trends Driving Change in B2B Marketing Q1 2021 Trends Liz Miller
Market Trends: Solving for Customer Experience in a Post-CRM World Q1 2021 Trends Nicole France
Marketing Automation for the B2B Enterprise Market Overview Q1 2021 Market Overview Liz Miller
CMO 2021: Priorities and Drivers for the Growth Driving Marketer Q1 2021 Trends Liz Miller
Rethinking Engagement Analytics for the Experience Age Q2 2021 Big Idea Liz Miller, Nicole France
Defining "Modern" Business Applications for CX Q2 2021 Big Idea Nicole France
Strategies for Managing Customer Data Q2 2021 Best Practices Nicole France
The Future of Enterprise Content Management: An Unexpectedly Vibrant and Strategic Evolution Q2 2021 Big Idea Dion Hinchcliffe
The 3R's of the Modern Chief Marketing Officer Q2 2021 Big Idea Liz Miller
Headless Architecture vs. Headless Content Q3 2021 Big Idea Liz Miller, Nicole France
Digital Asset Management (DAM) Market Overview Q3 2021 Market Overview Liz Miller