Constellation builds its research agenda from client input, primary research, and industry expertise. The research agenda is updated on an ongoing basis and published on a quarterly basis. This is not a promise to deliver but more provided to give clients a direction of what will be published when.

Title Publication Date Research Product Analyst
Account Categorization Framework (Published) Q1 2019 Premium Research R "Ray" Wang
Constellation Research 2018 Digital Transformation Study (Published) Q1 2019 Open Research R "Ray" Wang
Big idea – Customer Understanding: What It Is and How to Get It Q1 2019 Premium Research Nicole France
Big Idea: Unifying the Employee and Customer Experience Q1 2019 Premium Research Nicole France, Alan Lepofsky
Healthcare Astrochart Q2 2019 Premium Research David Chou
Innovate with Value Creation for Healthcare Q2 2019 Premium Research David Chou
Market Overview: Capabilities for Customer Understanding Q2 2019 Premium Research Nicole France
Big Idea: Just Because You Can Doesn’t Mean You Should Q2 2019 Premium Research Nicole France
Big Idea: Customer Understanding Is a Strategic Decision Q2 2019 Premium Research Nicole France
Trends: What Developers Are Teaching Marketing, Sales, and Service Q2 2019 Premium Research Nicole France
Big Idea: The Right Data Flows Are Not One-Size-Fits-All Q3 2019 Premium Research Nicole France
Big Idea: Customer Understanding Rests on Employee Experience Q3 2019 Premium Research Nicole France
Market Overview: Customer Experience Q3 2019 Premium Research Nicole France