Constellation builds its research agenda from client input, primary research, and industry expertise. The research agenda is updated on an ongoing basis and published on a quarterly basis. This is not a promise to deliver but more provided to give clients a direction of what will be published when.

Title Publication Date Research Product Analyst
Big idea – Customer Understanding: What It Is and How to Get It Q1 2019 Premium Research Nicole France
Market Overview: Capabilities for Customer Understanding Q2 2019 Premium Research Nicole France
Big Idea: Customer Understanding Is a Strategic Decision Q2 2019 Premium Research Nicole France
Healthcare Astrochart Q2 2019 Premium Research David Chou
Big Idea: Just Because You Can Doesn’t Mean You Should Q3 2019 Premium Research Nicole France
Market Overview: Customer Experience Q3 2019 Premium Research Nicole France
Trends: What Developers Are Teaching Marketing, Sales, and Service Q4 2019 Premium Research Nicole France