Uber outlines its autonomous vehicle plan
Uber addressed long-running concerns about its autonomous vehicle strategy with a plan that revolves around partnering and leveraging its data platform to manage workloads and rides.
Starbucks aims for 4 minute barista to customer handoff process to boost CX
Starbucks is leaning in on process improvement for mobile orders, optimization and technology to get wait times down to 4 minutes in most of its cafes, said CEO Brian Niccol.
Cognizant: AI savvy consumers will drive spending, demand new experiences
Cognizant said that consumers that embrace artificial intelligence are likely to drive $4.4 trillion in AI-influenced consumer spending in the US by 2030.