Contact center agents will need to serve as brand ambassadors, storytellers, and sales problem solvers. Enterprises will have to enable those agents.
While enterprises are training LLMs and looking for competitive advantage, new revenue streams are going to appear in surprising places.
Wipro ai360 will have 20 innovation centers and digital pods, more than 300 patents and experience via 2,000 AI engagements.
Shutterstock and OpenAI launched a partnership in January, but the expanded deal will give OpenAI a license to access Shutterstock training data for image, video and music libraries and metadata.
JPMorgan Chase will deliver more than $1.5 billion in business value from artificial intelligence and machine learning efforts in 2023 as it leverages its 500 petabytes of data across 300 use cases in production.
Wasssym Bensaid, SVP of Software Development at Rivian, walked through how the electric vehicle manufacturer created an architecture that enables it to ingest telemetry data from vehicles, boost battery life and roll out new features with over-the-air (OTA) updates.
JetBlue is creating a unified digital twin of its business with cross-team collaboration and process-driven data science fueled by data from multiple systems.
Databricks infused its data platform with generative AI capabilities across its Lakehouse Platform with tools to enable customers to leverage large language models (LLMs), federate and govern data and knowledge engines that learn corporate cultures.
Constellation Research analyst Doug Henschen said "Snowpark Container Services are a linchpin for the Nvidia partnership and a catalyst for more capabilities Snowflake is promising."
